IT Systems Administrator - Cloud Platforms

Big Ass Who?

We didn’t set out to start a fan company. We set out to solve a problem—workplace discomfort. (Sorry, HR, not your kind.) Facilities become furnaces during the summer, but businesses still expect peak performance and productivity. Without providing the basic human right of comfort, that’s just asinine. Seeing how overhead fans cooled California dairy cows begged a massive question for our founder. “Can a fan be made to revolutionize comfort for people?” he uttered.

That’s when the HVLS Fan Company was born—with the first-ever patented high-volume, low-speed fan. But that name? BOR-ing. And customers knew it. We kept getting calls asking, “Are you the guys who make those big ass fans?” Hell yeah, we are. And Big Ass Fans was born, complete with our own cheeky donkey mascot, Fanny. Today, we don’t just move air, we transform experiences. Big Ass Fans deliver comfort where it counts. We build every product like lives depend on it. Because, turns out, they do.

Our success is a result of the Big Ass Fans team’s innovation. Are you seeking an opportunity to work with extraordinary people with an entrepreneurial spirit? Do you have something that sets you apart from the rest? With a bias for action, we want you to #livelifebigass and bring the next great BAF product to market. From our customers to our employees, we are passionate about what we can accomplish together. The successful candidate will bring passion, energy, and a “get it done” mentality to BAF and the industrial business and contribute in a meaningful way to realize the company’s full potential in the market.

Opportunity

The IT Systems Administrator Cloud Platforms (AWS Focus) is part of the Madison Air Unified IT Operations team and helps support reliable, secure IT operations across Madison Air and Big Ass Fans. This role owns the day-to-day health, security, and continuous improvement of our cloud environments, with primary responsibility for AWS and secondary support for Azure. You’ll partner closely with application teams and 3rd-party managed service providers to deliver dependable operations, cost-aware scaling, and rapid incident resolution. You’ll also provide foundational DevOps capabilities (automation, infrastructure as code, and deployment enablement) to improve speed and consistency, while supporting core systems administration needs such as patching, endpoint/workstation management, and security controls.

What You'll Do 

• Administer and optimize our AWS cloud platform (primary) and Azure environment (secondary), including compute, storage, networking, identity, and security services.
• Own cloud operational excellence: monitoring/alerting, logging, backup and recovery, disaster recovery testing, and performance tuning.
• Implement and maintain cloud security controls (IAM least privilege, key/secret management, vulnerability remediation, encryption, and baseline hardening) in partnership with Security and Compliance.
• Collaborate within the Madison Air Unified IT Operations team to support shared platforms, standards, and operational processes across Madison Air and Big Ass Fans.
• Manage and govern 3rd-party managed service providers (MSPs): define SLAs/SOWs, coordinate changes and incident response, validate deliverables, and ensure documentation and knowledge transfer.
• Deliver foundational DevOps capabilities: support CI/CD pipelines and deployment processes, improve release reliability, and automate repetitive operational tasks.
• Build and maintain infrastructure as code (IaC) and configuration automation using tools such as Terraform, CloudFormation, or Azure Resource Manager/Bicep; version-control changes and promote through environments.
• Operate and improve observability: dashboards, metrics, traces/logs, and runbooks; participate in on-call rotation and lead/root-cause post-incident reviews.
• Manage patching and lifecycle management for cloud and on-prem systems (Windows/Linux), including testing, scheduling, and compliance reporting.
• Administer core IT systems and IAM as applicable (Active Directory/Azure AD/Entra ID, SSO/MFA, DNS/DHCP, certificates) and maintain accurate system documentation.
• Drive cloud cost management (tagging/chargeback basics, resource right-sizing, reserved capacity recommendations) and continually identify opportunities to improve reliability, security, and efficiency.

What You'll Bring 

• Bachelors degree in Information Technology, Computer Science, or related field (or equivalent practical experience).