Golf Outside Operations
Heartfelt Hospitality GroupAbout the role
Join Our Team at the “New” Glen Kernan Club – Exciting opportunities in Golf Operations!
Glen Kernan Club is excited to announce an exceptional career opportunity for Golf Outside Operations Team Members.
Nestled within Jacksonville’s premier landscape for over two decades, Glen Kernan Golf & Country Club is embarking on an extraordinary transformation into the "New" Glen Kernan Club. Honoring the Club’s rich legacy, we are redefining exclusivity with a bold vision that blends tradition with cutting-edge innovation.
In 2025, Glen Kernan Club will unveil its rejuvenated clubhouse, redesigned golf course, and revitalized resort-style athletic park, setting the stage for an unparalleled ultra-private Club experience in Jacksonville.
As we embark on this exciting journey, we are looking for passionate, talented individuals to join our Golf Operations team. This is more than just a career opportunity; it's a chance to shape the future of hospitality at one of Jacksonville's most prestigious Clubs. Tee up your career at Glen Kernan Club and become a part of a team dedicated to breaking the mold and delivering excellence in every guest interaction.
Pay: $14.00 per hour
Part-time positions are available.
Flexible schedule and great work environment.
Our Culture and Values provides Team Members with a rewarding lifestyle and work/life balance.
Job title
Golf Outside Operations
Reports to
Head Golf Pro
Classification
Hourly, Full Time, Part Time, Nonexempt
Working Hours
As required
Job purpose
Provide optimal customer service to Members and Guests. Attempt to anticipate and fulfill customer needs in a variety of responsibilities as assigned which may include work in Cart Barn, Valet, Starting and/or Course Play (Ranger). Enforces Dress Code Policy.
Duties and responsibilities
- Treat all members, guests, and employees with respect. Maintain friendly appearance; greet Members and Guests by name and with a smile.
- Ensure clothing is clean, pressed, and in good condition and overall attire and appearance meets dress code guidelines.
- Maintain cleanliness of work area.
- Keep Supervisor promptly and fully informed of all problems or unusual matters of significance.
- Notify management if replacement is needed.
- Responsible for maintaining a clean and safe working environment, with continual emphasis on promoting employee health and safety.
- Assist in training colleagues in proper safety techniques.
Practice Range – duties include:
- Set stations with balls as instructed by Outside Services Supervisor.
- Attend range throughout the day maintaining cleanliness.
- Send members to putting green five minutes prior to tee time.
- Clean golf clubs.
- Assist members with carrying clubs from range to cart.
- Pick up and break down range.
Cart Barn – sample tasks include:
- Stage golf carts with golf bags.
- Maintain staging area, driving range, and practice area set-up.
- Clean golf clubs, receive members at end of round, record finish time and report it to the Golf Shop.
- Clean and maintain golf carts and cart barn area.
- Carry out starting and marshal duties.
Valet – sample tasks include:
- Bring customer golf bags to golf cart staging area.
- Park vehicles in designated valet parking areas and retrieves vehicles on request.
- Load and unload golf bags in/out of vehicles.
Starter – sample tasks include:
- Review a prepared list of golf course rules.
- Inform Members of any unusual conditions that exist on the course.
- Communicate with other Outside Service Staff to ensure that all players tee off at their scheduled times.
- Record Fee Structure and Transportation.
- Submit completed Tee Sheet to Golf Shop.
Ranger – sample tasks include:
- Monitor all play on the golf course, with special attention to the area of pace play
- Recommend possible solutions to customers concerning on-course problems, especially pace of play.
- Report golf course play situation to the golf shop staff at regular intervals.
- Repair ball marks and fix divots as needed.
- Check water and ice stations and restock supplies (to include ice) as needed.
- Deliver messages to customers on the golf course.
Performs other duties as assigned.
Qualifications
- High School Diplo
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