Director, Operations and Support - Data Privacy

Company

Federal Reserve Bank of Minneapolis

The Federal Reserve Bank of Minneapolis's Data Privacy Office is seeking a Director of Operations and Support to support the program’s strategic priorities and to ensure Personally Identifiable Information (PII) entrusted to the Federal Reserve System (FRS) is protected in alignment with the System Data Privacy Program Charter, the Privacy Policy, and Federal Reserve Information Security Standards. Compliance with the Privacy Standards protects the Fed’s reputation and enhances public trust in the Federal Reserve System.

Best qualified candidates will be subject matter experts on Data Privacy, preferably with experience in the design, development and implementation of privacy, data protection and cybersecurity programs; with a knowledge of key regulatory, legal and technological developments impacting the use of data, including artificial intelligence, cybersecurity and biometric data.

The Bank believes in flexibility to balance the demands of work and life while also recognizing the necessity of connecting and collaborating with our colleagues in person. Onsite work is an essential function of this position, and you are expected to be in the office one (3) day per week for meetings and team collaboration.

We collaborate with senior privacy program counterparts at Districts across the Federal Reserve System as well as with business and technology leads in the Minneapolis District to provide guidance on all aspects of privacy including:

• Performing privacy risk assessments, advising on privacy implications of information security, technological innovation, as well as data loss prevention measures; negotiation of vendor contracts by procurement services; and development and drafting of privacy, data governance and security policies; as well as legislative and regulatory monitoring.

• Privacy incident preparation, response and remediation, including incident management in the wake of ransomware attacks across any vendor/sub-contractor arrangement of our partners and discovery of critical vulnerabilities in software; collaborating with technical consultants and privacy teams across the System to draft notifications to customers and/or impacted parties in the Federal Reserve System; and to execute remediation strategies which may include engaging with media and law enforcement teams.

Responsibilities:

As the Director of Operations and Support, you will direct and coordinate operations for the local implementation and management of the System Privacy Program; communicate and collaborate across Federal Reserve Districts and coordinated functions to manage the local response to privacy incidents. In addition, you will serve as a delegate for the System Privacy Officer (SPO), as needed, to chair the Data Privacy Incident Response Team (DPIRT), which is the committee that the SPO convenes for the purpose of coordinating responses to privacy Incidents. You will bring relevant expertise in program management to support the overall team by:

• Supervising and/or performing Privacy Assessments for business lines in the Minneapolis District; conduct a review of existing controls, identify gaps, identify issues that require further investigation, monitor remediation activities with attention to quality, accuracy, and timeliness, and document results and outcomes.

• Maintain a high level of knowledge of the operational, technical and policy issues relating to the industry and provide a high level of application, and operational expertise and guidance.

• Support the SPO in meetings and take responsibility for completion of action items, ensure agendas are set, minutes are taken, cascades agreed, and actions are tracked to confirm objectives.

• Manage and deliver results for the system privacy program, including: 

  • Create structure and focus on broad ideas relevant for System operations requirements. Explore and bring forth recommendation for action in a timely manner.

  • Proactively identify opportunities to add value to SPO and the FRS, by interpreting, simplifying, and prioritizing relevant insights to drive decision making.

  • Act as a liaison between SPO and other POs, internal Minneapolis district and other stakeholders to ensure consistent communication and ensuring involvement or decision making at the proper time.

• Provide strong leadership, project management and program execution capabilities to develop, motivate, and evaluate performance of staff, delegate responsibilities and communicate performance expectations.

• Work cross functionally on one or many strategic initiatives and assist in establishing project reporting standards, templates, and reporting processes and policies. 

• Build relationships