Business Analyst

About Overwatch Mission CriticalOverwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the National Veterans Business Development Council (NVBDC), offering construction professional services, talent acquisition, and general contractor services for the mission-critical infrastructure industry.
Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground. At Overwatch, it's more than a job — it's purpose.
Role Summary
We are hiring a Business Analyst to identify, quantify, and eliminate operating cost leakage. This role exists to drive real, measurable savings; not reporting output. Success is defined by sustained ~1% month-over-month OPEX improvement through disciplined analysis and execution.
Core Responsibilities

• Identify operating cost leakage across workflows, systems, and spend categories
• Perform root cause analysis using first-principles thinking
• Build clear, defensible savings recommendations tied to real dollars
• Work across M365, Rippling, Salesforce, NetSuite, and Power BI to reconcile data and validate sources of truth
• Partner with Operations, Finance, and Systems to drive implementation
• Track and validate savings to ensure durability

Required Attributes

• Adaptable in ambiguous, changing environments
• Strong first-principles thinker
• Bias for action; moves without perfect data
• Clear, concise communicator across functions

Required Skills & Experience

• Practical experience with Lean / Continuous Improvement methods
• Strong systems and data literacy in multi-system environments
• Solid financial acumen (P&L, cost drivers, variance analysis)

Desired Skills / Traits

• Lean Six Sigma Yellow Belt or higher
• Background in Operations, Business, or Engineering
• FITFO (“Figure It Out”) mindset