Senior Supervisor Information Systems
Freeport-McMoRanAbout the role
At Freeport-McMoRan, we are committed to providing an employment package that recognizes excellence, encourages safe production and a culture supported by our core values. Here, you’ll find a collaborative environment where safety is a top priority, all opinions are valued, and people are empowered to grow in their career. Apply Today!
Where You Will Work
Our Miami smelter and rod plant is nestled just 90 miles east of Phoenix. The smelter processes copper concentrate primarily from our company’s Arizona copper mines and is the most significant source of sulfuric acid for our North American leaching operations. Arizona’s Globe-Miami historic mining district offers natural beauty and a rich mining heritage. The Tri-Town of Globe, Claypool and Miami offers convenient shopping locales, including Walmart, Safeway, Fry’s and other local stores. Here, our employees and their families can connect with the outdoors and enjoy the family-friendly atmosphere. Visit Globe-Miami.com to learn more.
Description
- Provides leadership and demonstrates a passion for results around the successful implementation of Shared Services IS
- Assigns, supervises and reviews the work of Supervisors for assigned work unit
- Conducts performance evaluations on subordinate staff
- Works with IS Supervisor(s) in the development, training and mentoring of local IS support technicians including PC Technicians and LAN Administrators
- Mentors IS staff in safe work behavior
- Monitors all performance and progress related to local IS policy and Compliance Calendar requirements and deadlines
- Assists local Managers with SOX compliance by providing necessary documentation for process control compliance and testing related to IS infrastructure and servers
- Interfaces with local customers on IS support or service issues; assists with resolving escalated customer service issues for site
- Works with other site Supervisors and Regional IS manager to insure inter-operability and process standardization
- Leads process teams for enterprise-wide process improvement in IS best practice
- Communicates local IS issues to regional and enterprise management and strives to build harmonious relationships
- Plans and manages local IS capital projects
- Maintains projected IS cost forecasts and reconciles actual to budgeted IS spend for the site
- Performs other duties as required
Qualifications
Minimum Qualifications
- Bachelor's degree in Computer Science, Information Technology, or closely related field and five (5) years of experience in a computer technology service delivery capacity; OR
- Associate's degree or IT Certificate and seven (7) years of related IT experience; OR
- High School diploma or GED and nine (9) years of experience in a computer technology service delivery capacity
- Knowledge of computer hardware, software, conventional and wireless telecommunications networks
- Knowledge of technical journals, software manuals, hardware manuals used in the installation and maintenance of computer systems
- Knowledge of computer peripherals, including printers, modems, scanners, fax machines and specialized adaptive equipment
- Knowledge of occupational hazards and safety precautions
- Skilled in following safety practices and recognizing hazards
- Able to motivate, communicate with and instruct/train others, using both technical and non-technical language to explain complex subjects and processes
- Ability to communicate effectively, both orally and in writing, and present information to a wide variety of audiences
Preferred
- None
Criteria/Conditions
- Ability to understand and apply verbal and written work and safety-related instructions and procedures given in English
- Ability to communicate in English with respect to job assignments, job procedures, and applicable safety standards
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