Security Supervisor

Job Summary:

The Providence Center Security Supervisor protects the Center and facilities, its clients, visitors and staff against the hazards of crime, fire, trespass, and other emergencies. Maintain decorum of all persons and assist in the enforcement of The Providence Center rules, policies and regulations. Provide leadership and expertise to the TPC security team regarding security-related matters.

Duties and Responsibilities:

Assist the Department Head in supervising activities of security personnel to maintain safe and secure conditions in the facility and on the grounds.

Surveys facility and grounds, covering his/her assigned area while also observing guards at work to determine instruction sheets are being followed, safety and care are being exercised, areas are being properly patrolled and properly secured.

Keeps records of employees: job performance and duties on assigned shifts, other reports deemed necessary by the Security Supervisor.

Works with Department Head on orienting and instructing new personnel: trains in the use of security equipment and vehicles, proper security procedures to follow, closely supervises new staff until properly trained.

Attends orientation and ongoing in-service education as required.

Participates in applicable quality improvement activities.

In absence of Department Head, prepares daily work schedules: routine duties, special areas for attention and special instructions, ensures adequate service and staff to all areas (provide coverage by other staff in the event of sickness, vacation, or absence of scheduled security guard).

Maintain a physical presence on the property.

Must be able to obtain and maintain CPI, HWC and any additional de-escalation trainings.

Patrol TPC facilities in their entirety including parking areas and perimeter checks to prevent fires, theft and vandalism.

Look for “Park and Ride” vehicles, issue warnings via the paging system and call towing company as needed.

Escort employees to parking area as requested.

Investigate incidents of unusual occurrences reported by clients, visitors or staff.

Document investigative steps and results and complete incident reports as required by policy.

Monitor functionality of security systems.

Enter WRs as needed for maintenance items.

Respond to all support team calls.

Assist in client restraint as necessary.

Report all safety and security hazards to manager.

Patrol facilities and grounds inspecting doors, windows and locks.

Inspect fire safety equipment or any other equipment/property as assigned.

Conduct and monitor fire drills, complete Fire Drill Evaluation Form.