PT Cashier/ Receptionist (BHC Ford)

Anderson Auto is looking for a part-time cashier/receptionist to join our team. The cashier/receptionist is responsible for helping customers, clerical, and receptionist tasks. This is an important job that directly contributes to the success of business operations.

Required Education/Skills/Abilities

• High school diploma or equivalent
• Administrative experience.
• Experience with Microsoft Office.
• Basic knowledge of computers, printers, monitors, etc.

Learn more about our company at

https://www.andersonauto.com/about-us/.

We are an Equal Opportunity Employer

We are committed to a drug-free workplace.

Summary/Objective  

The Receptionist/Cashier will be responsible for answering incoming calls, directing calls to appropriate personnel as well as providing general dealership support with a variety of clerical activities and related tasks. The Receptionist/Cashier receives cash from customers and employees in payment for goods and services and records the amount received in an accurate manner.

Essential Functions

• Answers telephone and directs the caller to appropriate personnel.
• Greets and directs visitors.
• Assists with keeping customer areas neat and presentable.
• Assists Customer Relations Manager with a variety of tasks.
• Assists with other related clerical duties as needed.
• Ensure that each guest receives outstanding customer service by providing a guest friendly environment, including greeting and acknowledging every guest.
• Represents the dealership in a friendly and professional manner.
• Receives cash, checks and credit card payments from customers and records the amount received on the repair order and/or the counter ticket.
• Ensures the repair order numbers are written on each credit card payment slip.
• Ensures that all forms of payment are processed according to dealership guidelines.
• Make change accurately and issue receipts to customers.
• Have every repair order signed by the customer at the time of payment.
• Manage dealer plates and maintain accurate logs for reporting.
• Reconcile daily cash log and invoices. Ensure complete and accurate deposit packets are delivered to the business office daily.
• Business management should be notified of any customer pay repair orders and counter tickets left unpaid at the end of the second day of the repair order date.
• Work with department managers to keep abreast of new products and services offered and any changes in price.
• Refer customers who have additional questions to the Service Advisor or other appropriate personnel.
• Handle customer complaints with integrity and poise and take or refer the customer to the appropriate individual for further communication.
• Give cash refunds accurately to customers for approved returned merchandise.
• Collect required docs, manage schedule, post rentals & payments.
• Assists in managing the rental/courtesy inventory.