Specialist-Registration I PRN

Department: Orthopedics and Sports Medicine
Location: Fishers MOB – Orthopedics Department
Includes travel to multiple locations: Fishers, Methodist Medical Plaza North (MSK), Riley Orthopedics at North Hospital, East Washington, and Tipton
Schedule: Minimum of 16 hours per month

• Monday–Friday, 8:00 AM – 4:30 PM
• Occasional extended hours until 6:30 PM at the Riley Walk-in Clinic
  Benefits: This position is not benefits-eligible
  This is an onsite position.

Position Summary

The Department of Orthopedics and Sports Medicine is seeking a flexible and dependable PRN Registration Specialist to support patient registration and front office operations across multiple clinic locations. This role is essential to ensuring a smooth patient experience from check-in to check-out, while maintaining accuracy in financial and demographic data.

Key Responsibilities

Patient Reception & Check-In

• Greet patients and verify pre-registration details
• Update appointment locations in Cerner
• Scan insurance cards and photo IDs
• Manage and distribute necessary paperwork

Clinic Opening Duties (as needed)

• Arrive early to prepare the clinic environment
• Turn on lights and TVs, unlock doors, check faxes, and retrieve records/referrals

Check-Out & Scheduling

• Schedule follow-up appointments and provide appointment cards
• Contact patients for rescheduling as needed

Administrative Support

• Monitor and clear work queues
• Respond to front office messages
• Scan and manage medical records and documents

Clinic Closing Procedures (as needed)

• Ensure all patients are checked out
• Tidy the waiting area, power down equipment, and secure the clinic

Qualifications

Education:

• High school diploma or GED required

Experience:

• Prior experience in a healthcare setting preferred

Skills & Knowledge:

• Ability to learn and retain medical coding (ICD-10, CPT) preferred
• Understanding of insurance information and clinical practices
• Familiarity with medical terminology
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)

Other Requirements:

• Flexibility to work across multiple locations
• Minimum availability of 16 hours per month
• Strong reliability, punctuality, and customer service orientation

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.