HR Business Partner

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.

Job Summary: 

 The Strategic People Business Partner is responsible for partnering with C-level executives and senior leadership of a designated function to develop and drive organizational success through effective people strategies. This role requires strategic thinking and business acumen to drive organizational effectiveness and employee engagement. The Strategic PBP maintains an effective level of business literacy about the business unit's financial position, its short, mid, and long-term goals, including its culture and competition.  They utilize their expertise in HR policies and practices to ensure a workforce aligned with expected outcomes and business goals.  

Key Responsibilities:

Strategic People leadership:

• Develop and execute People strategies that support the organization's overall business objectives. 

• Act as a trusted advisor to business leaders, analyzing business performance and aligning long-term people strategies with company growth objectives.

• Focus on building organizational effectiveness, improving performance management, and driving productivity.

• Provide guidance and support on a range of People functions, including compensation, benefits, employee relations, and compliance. 

• Collaborates closely with People teams, advocating for the needs of the client group in enterprise-wide People program development and implementation

• Influence and get buy-in of senior leadership to adopt and support People initiatives by effectively communicating and presenting People plans and ideas focused on driving business outcomes. Managing the expectations of senior leadership and navigating any conflicts or disagreements to gain alignment and successful implementation.

Business Partnership:

• Build relationships with senior leadership to understand business needs and translate them into effective People solutions. 

• Collaborate with senior leadership to understand business challenges and develop solutions to address them.

• Drive employee engagement strategies and ensure the organization’s culture aligns with its mission and vision.

• Serve as a confidential resource for employees and leaders to discuss concerns, brainstorm solutions, and navigate complex situations

Talent Management:

• Oversee the talent management strategy, ensuring the right people are in the right roles, support career development at all levels and ensure a pipeline of future leaders through succession planning.

• Managing and improving the talent acquisition, development, and retention strategies to meet the needs of the business.

• Provide coaching and feedback for leaders 

Organizational Design and Culture:

• Serve as a consultant to leadership on culture transformation and workforce planning initiatives.

• Address organizational challenges and opportunities, fostering a positive and productive work environment. 

• Create strategies that drive employee engagement, improve retention, and align the organization’s culture with its strategic objectives with a focus on employee experience.

Data Analysis and Reporting:

• Utilize AI to inform and analyze data, create people strategies and drive efficiencies within the function.

• Leverage People data (e.g., turnover rates, employee engagement, performance metrics) to identify trends and opportunities for improvement and make recommendations for strategic People initiatives.

• Using analytics to drive People strategy and measure its impact on business success.

• Embraces and encourages the use of AI in enhancing or enabling operations. Willingness to learn and experiment with the use of AI to support functional goals and initiatives.

Change Management:

• Lead change management initiatives and support the organization through periods of transformation ensuring a smooth transition and minimal disruption (e.g., mergers, acquisitions, restructures). 

Education and Experience:

• Bachelor's degree in Human Resources, Business Administration, or a