Inside Sales Client Manager

Want to be a part of our team?

NTT Belgium is recruiting an inside sales client manager to strengthen its leader position on the local market. Your main responsibilities will be split in two activities:
- 80% hunting - account management: managing own client projects & lead generation
- 20% Reporting & Monitoring & Forecasting

Working at NTT

Lead Generation

• Hunting for new projects via cold/warm calling
• Bant qualifying leads
• Calling clients designated to you to find new projects
• Calling clients designated to you related to Marketing campaigns/ social media activity etc

Account Management

• Being first point of contact for the customers
• Managing and growing relationships of associated accounts
• Taking ownership of the assigned accounts on specific sector
• Understanding customer requirements and providing the right support/products
• First point of referral for queries or issues
• Following up the orders/ deliveries/ operational issues
• Following up the customer requests
• Achieving the given targets by providing the correct solution for the client, solving issues
• Working together with all the different stakeholders internally if needed to provide the best configuration of products/ maintenance/ support for the client
• Working closely with presales and other internal teams
• Driving client satisfaction throughout the entire lifecycle of the clients’ buying process
• Providing quotes to customers
• Working closely with appropriate channel partners to develop & close business opportunities.
• Working closely with vendors to achieve required results (obtaining discounts etc.)
• Managing vendor costs vs margin

Reporting & Monitoring

• Using NTT’s sales tools and methodology to effectively manage accounts, opportunities, pipelines and forecast.
• Forecasting in a timely manner within company guideline
• Providing overall customer service
• Organizing and preparing customer meetings

What will make you a good fit for the role?

Ideal profile 

• You are autonomous, organised, punctual and have a sense of responsibility.
• You are customer-oriented, communicatively strong, and persistent.
• You are a team player, driven to achieve results.
• A first experience in sales is a must (between 1 and 3 years)
• Knowledge of IT is a plus.
• Experience in cold calling, business development, hunting & prospecting is a plus.
• You hold passion, initiative, respect, and professionalism in high regard.
• You have a bachelor's or master's degree or are equivalent through experience.
• You have a (very) good knowledge of Dutch or French complemented by a good knowledge of English.
• You want to grow into an external sales position within a maximum of 3 years.

What we offer

• Contract of unlimited duration
• Annual bonus
• Lunch vouchers
• Forfaitary compensation for professional costs
• Hospitalisation insurance and ambulant care at premium level
• Group and disability insurance
• Possibility to order a lease bike
• 31 days of holiday plus seniority days
• Data and voice subscription + contribution for a smartphone device
• Contribution for internet at home
• Contribution for IT equipment
• Private use of your NTT laptop

Equal Opportunity Employer

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category