Salesforce Professional Service Business Analyst

Your Title: Salesforce Professional Service Business Analyst

Job Location: Westminster, CO, Dayton, OH-Hybrid Position OR US-Remote

Our Department: Digital Transformation

Are you ready to lead and support our Professional Services group in optimizing the Professional Service Automation (PSA) Tool and driving enhancements across application life cycles to boost Lead to Revenue processes? If so, then this is an exciting opportunity for you!

What You Will Do

As a Salesforce Professional Service Business Analyst, you will work very closely with Professional Service Operations, Professional Service Leadership, Billing team and Revenue Recognition to understand business requirements for systemic support changes and then the creation of functional business requirements, process flow diagrams, and business cases.

• Subject Matter Expert for PSA tools such as Kantata.

• Lead small project initiatives to ensure goals and objectives are accomplished within the prescribed time frame.

• Assist user community in developing their applications; gap analysis, configurations, translating business requirements into functional/technical design and create/execute unit, integration, and user acceptance test plans, including use cases and test data. 

• Create, manage and perform system testing activities for projects and upgrades. 

• Provide end-user support and participate in the development and implementation of all future enhancements and/or projects.

• Perform application and process-specific training activities to educate technical and non-technical users of the solutions you configure and support. 

• Work closely with data/systems specialists to leverage technology in enhancing accounting processes.

What Skills & Experience You Should Bring

• Bachelor’s in Management Information Systems/Bachelor’s in Engineering / CPA/ CA/ICWA or equivalent

• Minimum Five years of hands-on experience in Deep design and development expertise and a successful track record in implementing PSA Tools.

• Demonstrated ability to analyze and interpret complex business processes and systems.

• Should have strong domain knowledge in Professional Services & Financials and should be able to articulate the requirements with controllers 

• Experience in preparing as-is process documentation, to-be process documentation, and performing detailed gap analysis.

• Experienced with creating business process models and using them to describe business requirements. 

• Knowledge of the Financials of Oracle Applications R12 is an added advantage.

• Knowledge of sales processes such as quoting and Opportunity management in Salesforce is added advantage

About Trimble

Dedicated to the world’s tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work. For more information about Trimble (NASDAQ: TRMB), visit: www.trimble.com

About Your Location

Westminster, CO-and Dayton, OH- If this is a hybrid role, you will work with your manager to establish a mutually agreeable schedule for your time working in the office based on the position and the business need. Typically hybrid positions are 1-3 days per week, or 20%-60% of the month in the office.

Trimble’s Inclusiveness Commitment

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