Manager, OperationsManager, Business Operations- (LocalFinds, Fulfillment Project Mgr)

Position Summary...

What you'll do...

About LocalFinds:

Walmart LocalFinds is a platform designed to connect shoppers with local businesses by enabling direct pickup and delivery from sellers' physical stores. Paired with Walmart's last-mile delivery network, it aims to provide speedy deliveries and support local merchants. The service launched in the fall of 2024 in Atlanta and Dallas, with plans to expand to other cities.

What you will do:

• Using strategic thinking, operational excellence, and customer obsession to create, measure, and optimize the post-purchase experience for a new local ecommerce shopping experience within Walmart's ecosystem.
• Defining the strategy for unlocking new fulfillment methods that enable additional business verticals for the broader business.
• Taking ownership of ideating and implementing new fulfillment methods (e.g., enabling third-party deliveries, big & bulky, expanding delivery of regulated products).
• Working directly with product teams to develop the business case and requirements for new fulfillment methods.
• Acting as the liaison between LocalFinds and broader Walmart fulfillment initiatives, working cross-functionally with various teams to enable and optimize new fulfillment methods.
• Owning the KPIs and reporting for their vertical, providing valuable insights and data-driven recommendations to drive improvements in the fulfillment process.

You’ll sweep us off our feet if…

• 3-5 years related experience in Consulting, Business Operations, Strategy, or related field
• Deep understanding of different fulfillment methods, strategies, and competitive standards (preferably in an eComm or Marketplace setting)
• Experience building holistic fulfillment strategies both from the ground-up (business requirements -> product development) and top-down (implementation of broader new processes)
• Experience working with 3rd party DSP and/or working with regulated products
• Experience working directly with product teams to define business requirements throughout the entire lifecycle of a product (MVP through maturity)
• Experience in local eCommerce or an on-demand marketplace.
• Self-starter with analytical skills (SQL, Tableau, Looker experience preferred)
• Ability to distill complex ideas into simple terms and frameworks.
• Highly organized, experience program managing complex initiatives across stakeholders (business, tech, and marketing) to manage timelines and deliver results. Conveys a sense of urgency to motivate others and achieve goals.
• Demonstrates creativity and flexibility in the face of change, obstacles, competing demands and priorities. You can work seamlessly in a fast-paced environment, managing several priorities and staying organized throughout.

You’ll make an impact by:

• Help build the foundations and execute on the North Star vision to deliver best-in-class delivery and pickup experiences for our customers. 
• Becoming an invaluable thought partner to internal stakeholders by communicating top priorities, challenges, and risks, articulating the “why” behind it all, and rooting recommendations firmly in data.
• Exhibiting a growth mindset and ability to operate in ambiguous environments in a highly matrixed org.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

About Walmart eCommerce

This Is That Place where opportunity knocks. Our Walmart eCommerce team is obsessed with finding ways to help our customers live better, r