SENIOR CLERK - 64041834

Requisition No: 841948 

Agency: Department of Health

Working Title: SENIOR CLERK - 64041834

 Pay Plan: Career Service

Position Number: 64041834 

Salary:  $1,298.46 - $1,300.00 bi-weekly 

Posting Closing Date: 12/02/2024 

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Thank you for your interest in career opportunities with the Florida Department of Health in Pinellas County.  If you are looking to establish a successful career in Public Health, you have come to the right place.  Many of our innovative and successful health programs are recognized throughout Florida.  We hope you decide to join our team!  Applicants will be contacted directly if selected for an interview.

 

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Pinellas County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its efforts and its vision To be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

 

The Department of Health in Pinellas has a Senior Clerk position open in the Medical Services Program at the Mid County Health Department.   

Job Summary-Senior Clerk: The successful incumbent will work be the in the admitting/eligibility department and also perform cashier duties. This position involves regular contact with a diverse population both in person and over the phone and will require working with sensitive and confidential information.     

 

Your Specific Responsibilities

• Uses multiple computer applications to determine client financial eligibility for services based on established criteria for new and established clients
• Assists clients with completion of consents, forms and applications as needed. Collects and updates client demographic information. 
• Schedules client appointments and completes appointment reminder phone calls. 
• Completes client check out process by billing and accepting payments from clients for services received at DOH Pinellas using the Health Management System (HMS).  Provides receipts to clients. 
• Reconciles cash, check and credit card payments.  
• Prepares the bank deposit daily and completes the cashier close out process in accordance with all documented procedures and policies. 
• Resolves routine billing errors and omissions with clinic staff. 
• Organizes and maintains client billing records, processes client refunds, billing reconciliation reports, retrieves client insurance eligibility information in Change Healthcare System. Answers routine billing questions from and staff and clients.

 

• Scans and attaches documents to client medical records. 
• Process requests for copies of medical records in accordance with State law and HIPAA.  Uses various office equipment including telephones, fax, copy machines and scanners.  Orders supplies for admitting area when needed.  

Required Knowledge, Skills, and Abilities:

• Ability to prioritize work, identify changing priorities and adjust as needed.
• Ability to self-monitor work for accuracy and maximum productivity
• Ability to use multiple computer programs and software such as Microsoft office to retrieve and/or input data.
• Strong internal and external customer service skills
• Ability to independently solve problems
• Strong verbal and written communication skills in addition to good listening skills
• Ability to work effectively and cooperatively with others
• Knowledge of patient confidentially laws
• Ability to work with a diverse population
• Ability to review data for accuracy and completeness
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