Coordinator Lab Distribution – Integrated Lab – St. Vincent Medical Center

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

Summary of Primary Function/General Purpose of Position 
The Coordinator Lab Distribution coordinates courier routes by scheduling and dispatching courier assignments to accommodate specified timeframes. Responds to phone requests for pickup and delivery of specimens, reports, and supplies. Serves as the liaison between the couriers and Lab Supervisors or Managers.

Essential Job Functions
•    Coordinates the operation of the courier services with the contract vendor and holds vendor accountable for compliance with the terms of the service agreement.
•    Responsible for the accuracy of all delivery manifests in laboratory and maintains for safe record keeping for lab compliance.
•    Responsible for the timely and efficient delivery of all orders.
•    Prepares customer orders for shipment, using all prescribed packaging methods to ensure integrity of the shipment.
•    Maintains stock items ordered by customers while meeting productivity, accuracy, and customer service goals.
•    Serves as orimary dispatcher for on-demand requests.
•    Communicates with couriers to meet the service demands required.
•    Communicates client concerns.
•    Coaches and trains new and existing couriers.
•    Administers laboratory protocol for drivers.
•    Works with outside courier service to determine if request can be incorporated on an existing route.
•    Supervises outside courier route schedules to improve efficiencies for existing and new laboratory accounts and reduce costs.
•    Reconciles all vendor invoices for laboratory courier charges and evaluates cost-saving opportunities.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.      

                  

Licensing/Certification
None

Education
High School/GED (required)
Associates (preferred)

Work Experience
5 years related work experience as a courier (preferred)
Experience with laboratory inventory, supply distribution, and/or laboratory specimen tracking (preferred)
Leadership experience in courier services (preferred)

Training
None

Working Conditions
Periods of high stress and fluctuating workloads may occur
May be exposed to physical altercations and verbal abuse
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
May be exposed to high noise levels and bright lights
May be exposed to limited hazardous substances or body fluids*
May be exposed to human blood and other potentially infectious materials* 
May have periods of constant interruptions
General office environment
Required to car travel to off-site locations, occasionally in adverse weather conditions
Long-distance or air travel as needed- not to exceed 10% travel
Prolonged periods of working alone
* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements
Lifting/Carrying (0-50 lbs.)   1-33%
Lifting/Carrying (50-100 lbs.)    1-33%
Push/Pull (0-50 lbs.)    1-33%
Push/Pull (50-100 lbs.)    1-33%
Stoop/Kneel   34-66%
Crawling    0%
Climbing    0%
Balance    34-66%
Bending   34-66%
Sitting    34-66%
Walking    34-66%
Standing   1-33%

Additional Physical Requirements/Hazards
Manual dexterity (eye/hand coordination)
Perform shift work
Maneuver weight of patients
Hear alarms/telephone/audio recorder
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity - far
Acuity - near
Depth perception
Use of latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Gaseous risk exposure

Patient Population
Not applicable to this position

Skills
Active Listening
Verbal and Written Communication 
Coordination
Problem Solving 
Customer Service
Interpersonal Skills
Microsoft Office
Telephone Skills
Office Machine Operation
Lab Information Systems
Courier Software
Dependable
Detail-oriented
Leadership
Logistics
Training

Mercy Health is an equal opportunity employer.