Financial Analyst, Operations Support
Destination PetAbout the role
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!
This is a consulting seat inside the operating business.Operations Support exists to make operators better at running their locations. This role brings financial lenses to that work. You will sit alongside operations leadership as a strategic advisor, translating financial results into the operational decisions that produced them and the ones that should follow.
That means owning the operating forecast for a portfolio of locations, but the forecast is the starting point, not the deliverable. The value you create is in the conversation after: this margin moved because of that staffing decision, this location's rate structure is leaving money on the table, this initiative will pay back in seven months if we sequence it this way.
We are also rebuilding how planning gets done. AI is being integrated into forecasting, variance analysis, and reporting workflows, and it is already how the team works day to day. If you tend to automate the work you would otherwise repeat, you will have room to do that here.
We are looking to add a Financial Analyst to our team!
LOCATION: Remote
REPORTS TO: Manager/Director, Operation Support
PAY: $85K - $90K / salary
CORE RESPONSIBILITES:
Strategic consulting to operations
Serve as the finance partner to a group of operating leaders, the person they call before making a decision rather than after
Connect financial results to the operational levers behind them: staffing and scheduling, capacity utilization, pricing and rate structure, service mix, retention
Diagnose variances to operational root cause and bring a recommended action rather than only an explanation of the variance
Pressure-test growth initiatives, capital requests, and new service offerings with clear, defensible economics.
Build financial fluency in the operators you support, so better decisions get made without you in the room
Forecasting and planning
Own the monthly and quarterly operating forecast for an assigned portfolio, including revenue drivers, labor, and controllable expense
Build and maintain driver-based models grounded in operating metrics such as volume, capacity, rate, and mix rather than historical trend
Lead forecast review conversations: what changed, why, and what it means for the business.
Support the annual budget and long-range planning cycles
Reporting and Automation
Build and improve recurring reporting and executive materials that operators and leadership actually use to run the business
Identify manual work in the planning and reporting process and eliminate it through better model design or AI-assisted workflows
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