Security Officer

About Us

We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations—MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.

We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together.

We were recognized as one of Glassdoor’s “Best Places to Work”.

About the Role

Security Officers act as a visual deterrents and intervene and respond to all levels of security and potential emergency needs including acts or threats of violence, emergencies, and life safety threats. This position requires specialized training and physical conditioning. All duties are to be performed in accordance with departmental and property policies, practices and procedures.

Responsibilities

• Patrol and monitor all areas of the property, including the exterior

• I.D. all incoming patrons entering sportsbook

• Monitor alarm system and surveillance cameras

• Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees

• Act as a first responder in emergency situations

• Perform gaming drops/transactions, including carrying drop boxes and chip carriers

• Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences

• Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios

• Render appropriate first aid to injured persons and following established protocol for reporting injuries

• Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures

• Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment

• Maintain proficiency in the use of all assigned equipment

• Perform all other duties as assigned

Qualifications  

• 1+ years of customer service experience

• Valid Driver License

• Previous security, military, or law enforcement experience preferred

• Previous experience working in a similar resort setting

• Ability to gain and maintain a Gaming License through the proper regulatory bodies as a condition of hire and continued employment

Compensation

The hourly pay range for this position is $14.23 to $21.25.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.  This position is also eligible for participation in a performance-based bonus plan. 

Gaming Compliance & Licensing Requirements
 
As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations.  Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies.  Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment.  Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.

In addition, candidates must comply with and support the company's responsible gambling policies, procedures and initiatives.

About Our Culture

Building BetMGM from the ground up takes effort, energy, and teamwork, but that’s what will make leading this industry all the more satisfying. We stay focused on our main goal with the help of these four company pillars:

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