Jobs and Careers

Product Marketing Manager

San Francisco, United Statesfull_timeVerifiedPosted 11 Oct 2025

About the role

About Charta Health

In an industry where the focus should rightly be on delivering quality care to patients, healthcare providers remain burdened by the complexities of non-clinical operations. Charta is changing that.
We're building the operating system for modern healthcare organizations. Our AI platform streamlines critical workflows across revenue cycle, clinical operations, and administrative functions, helping providers and payers operate more efficiently and deliver better patient care. We're on a mission to make every healthcare dollar accountable and every chart accurate.
Since our founding, Charta has experienced strong momentum, partnering with forward-thinking healthcare organizations to transform how they manage operations at scale. Our Seed and Series A were both led by Bain Capital Ventures, who believe in our vision to modernize healthcare infrastructure and unlock capacity for providers to focus on what matters most—their patients.

About the Role

Charta is hiring a founding Product Marketer to help build and scale our product marketing function. You’ll shape how we position our AI solutions, tell our story, and bring new capabilities to market as we transform how healthcare organizations operate.
You’ll take on high-impact projects, from developing messaging that resonates with healthcare decision-makers and crafting customer-facing content to support the Charta narrative. You’ll play a key role in establishing Charta as a trusted partner in healthcare transformation, collaborating across Product, Sales, and Forward-Deployed AI teams to drive growth and market adoption.
We move quickly but hold a high bar for clarity, strategic rigor, and impact. You're energized by bringing structure to ambiguity, thrive in dynamic environments, and want to build something from scratch alongside a high-performing team at the intersection of healthcare and technology.
What you’ll do:

Own product positioning and messaging: Develop messaging frameworks, positioning strategies, and competitive differentiation that establish Charta as a leader in healthcare technology
Craft compelling narratives: Translate complex healthcare and AI concepts into clear, compelling value propositions for diverse audiences including C-suite executives, revenue cycle leaders, and clinical operations teams
Build content that converts: Develop a strategic content roadmap that moves healthcare decision-makers through the buyer journey, from educational thought leadership to product-specific conversion assets
Enable the sales team: Develop high-impact sales collateral, pitch decks, demo scripts, and competitive intelligence that empower our team to effectively communicate value and close deals
Lead go-to-market execution: Drive end-to-end product launches and feature releases, coordinating across Product, Sales, Marketing, and Customer Success to ensure successful market entry and adoption
Scale marketing operations: Build repeatable processes, templates, and playbooks for launches, messaging development, and content creation that enable the team to move faster as we grow

You may be a good fit if you:

Have 5-7 years of experience in product marketing, preferably at a high-growth B2B SaaS company
Are an exceptional writer and storyteller, skilled at distilling complexity into clear, compelling narratives for different personas—from technical practitioners to executive decision-makers
Have led or significantly contributed to product launches, including messaging development, positioning, sales enablement, and cross-functional coordination
Possess a deep curiosity about healthcare, with the ability to quickly learn complex domains like revenue cycle management, clinical workflows, and healthcare compliance
Thrive in 0-to-1 environments, bringing structure to ambiguity and building processes that scale
Have a strategic mindset paired with a willingness to roll up your sleeves and execute tactically

Even better if you:

Have prior experience at an early-stage startup
Have experience selling to complex and technical buyer personas

What we offer:

Competitive salary and equity package
Comprehensive health, dental, and vision insurance
The opportunity to help build a critical function at a high-growth healthcare technology company