Revenue Operations Specialist

Founded in 1986, KPA is a leading provider of Workforce Compliance software and consulting services. We succeed if our clients can send their employees home at night, having not experienced a workplace accident or injury. The combination of software, consulting, and training helps clients identify, remedy, and prevent workplace safety and compliance problems so they can focus on what’s important – their core business.  Help us help keep people safe and businesses working efficiently. Named as one of Built In Colorado’s Best Places to Work for six years in a row, KPA is made up of talented individuals working together for the greater good. We’re here to help our clients build safe, thriving organizations, and we’re looking for people with a common goal to help us do it. 
Position Description:The Revenue Operations Specialist plays a crucial role in optimizing sales processes and facilitating complex deals within the organization. This position serves as a bridge between sales, finance, and legal departments, ensuring smooth execution of sales transactions while adhering to company policies and objectives.  This position is part of the Revenue Operations organization at KPA, a team of creative thinkers and problem solvers who enjoy turning challenges into opportunities. Our team thrives on innovation, collaboration, and a whole lot of fun. We are the masterminds behind optimizing revenue streams, ensuring smooth operations, and driving strategic growth. If you love brainstorming new ideas, tackling complex puzzles, and celebrating wins with a high-five, you'll fit right in with our dynamic crew! 

Responsibilities:

Deal Desk and Order Management:

• Analyze and structure complex deals, working closely with Sales,Customer Success, Finance, and Accounting teams 
• Evaluate deal profitability and ensure compliance with pricing strategies 
• Coordinate with various stakeholders to expedite deal closure and optimize deal structures 
• Support sales teams in contract negotiations and buying decisions for customers 
• Work with legal teams to navigate contract terms and conditions 

Bookings and Commissions:

• Audit and submitmonthly and quarterly bookings to Finance 
• Draft commission files to submit to Finance for review on a monthly and quarterly basis 
• Own the administration of SPIFF, the company’s commission software including the integration and data flow between SPIFF and SFDC 
• Design, build, and implement SPIFF-compatible compensation plans for Sales and other commission-eligible roles 

RevOps Process Optimization and Reporting:

• Monitor and analyze key revenue metrics, identifying trends and opportunities for improvement 
• Provide summaries to the executive team about deal volume, discounts, and common exceptions 
• Manage CRM systems and maintainaccurate deal data integrity 
• Assist in the development and implementation of revenue operations strategies and initiatives 

Knowledge, Experience, Requirements:

• Bachelor's degree in Business Administration, Finance, related field, or equivalent business experience 
• 2-5 years of experience in sales operations, finance, or a related role 
• Strong analytical and problem-solving skills 
• Excellent communication and negotiation abilities 
• Proficiency in sales compensation tools (e.g., Spiff), CRM systems (e.g., Salesforce, HubSpot) and advanced Excel skills 
• Understanding of sales processes, contract terms, and pricing models 
• Ability to work in a fast-paced environment and manage multiple priorities 

Success Criteria:

• Detail-oriented with a strong sense of urgency 
• Collaborative team player with the ability to work cross-functionally 
• Adaptable and able to thrive in a dynamic, high-growth environment 
• Strategic thinker with a data-driven approach to decision-making 

Compensation:

• Annual Base Salary Range of 65-75k
• Annual Bonus Opportunity of 10%

Don’t meet every job requirement? At KPA, we are dedicated to building a diverse, inclusive, and authentic workplace. Studies have shown that women and people of color are less likely to apply unless they meet every requirement. If you’re excited about the role but your past experience doesn’t align perfectly with every qualification, we still encourage you to apply! You might just be the right candidate for this or other roles.
As a growing company