Property Manager (Residential/Full-Time)

Job Title/Type: Property Manager/Full-Time

Location: Lawrence, KS (Sagebrook Townhomes)

FLSA Status: Exempt/Salaried

Schedule: Monday - Friday 8AM to 5PM

Salary range: $45,000 - $60,000

Duties & Responsibilities

• Provide professional and exceptional customer service and property management services creating a positive and enjoyable environment for our residents and future residents
• Complying with all applicable federal, state, county and city regulations
• Working as a key teammate within our local team and helping to create a positive environment in which to work and provide great service to our residents or future residents
• Work with the Regional Maintenance Supervisor and maintenance teams holding team members accountable and recognizing achievements
• Coach and train team members as needed
• Creating and maintaining good working relationships and positive atmosphere with your key teammates in management and on the maintenance team
• Scheduling with the maintenance team for timely response to all work orders and follow up for completion and accuracy
• Schedule with Regional Maintenance Supervisor all unit turns and capital projects to be completed in a timely manner
• Completing daily required office procedures per company guidelines
• Submitting daily, weekly and quarterly reports
• Answering the phone exuding a positive attitude for leasing inquiries and tenant requests
• Create marketing plans to keep leasing traffic strong throughout the year
• Maximize property revenue by maximizing rents and income allowable in the market and keeping expenses within budget
• Show and sell units to prospective tenants with a positive attitude
• Creating a positive resident experience from application to move out
• Resolving residents’ concerns with class and dignity for a positive result
• Work with the maintenance team and ensure maintenance supplies and office supplies are adequate to resolve issues in a timely manner
• Maintaining the office/clubhouse/leasing area
• Walking the property daily - interior, exterior and common areas – noting the work that needs completed and helping to pick up the property as walking around
• Organizing office to present a professional appearance
• Data entry to the property management software on a daily basis – deposits, invoices, etc.
• Managing property management software for rent roll, marketing, etc. on a daily basis
• Assist in the preparation of the budget and monitor the property operations compared to budget
• Managing delinquencies daily and handling evictions in a timely manner
• Creating and maintaining positive vendor relationships along with the maintenance team
• Work with maintenance teammates to obtain bids for capital projects
• Negotiating contracts for maintenance and capital projects
• Monitoring vendor performance for maintenance and capital projects
• Able to work any location as needed by the team throughout Topeka or Lawrence
• Other tasks that are presented on a daily basis

Skills & Qualifications

• Excellent phone and communication skills
• Excellent Customer Service
• Positive Attitude
• Willing to work as part of a high-performance team with productive communication with the team
• Email, Internet and Microsoft Office
• Knowledge of property management software
• Ability to walk the property including stairs
• Fluent in English. Fluent in Spanish is a plus.
• Willingness to learn and follow company guidelines

Benefits for Full-Time Employees

• Paid Time Off
• Paid Holidays
• 401(k) Eligibility
• Health Benefits: Medical, Dental, Vision
• Life Insurance Benefits
• Supplemental (Flexible Spending Accounts, Disability, Cancer/Critical Care, Hospitalization, Accident)
• Recognition of Hard Work and Exemplary Performance
• Clean, Air Conditioned, Friendly Working Environment
• Discretionary Bonus Based on Several Factors

About Westport Properties

Founded in 1985, Westport Properties (“WPI”) is an owner-operator of self storage, multifamily and industrial properties across the United States. The Company is a fully integrated operator that develops, acquires and manages its portfolio as well as providing third-party management services. As of March 2024, WPI has approximately 15.2 million square feet of self storage space under management and its total assets under management is approaching $3.2 billion with its US Storage Centers brand as we