Case Coordinator Threat Assessment and Management Team
University of ArizonaAbout the role
The Office of Public Safety at the University is seeking a Case Coordinator for the Threat Assessment and Management Team (TAMT). This position supports the efforts to improve the community safety of The University of Arizona. The coordinator will work collaboratively across the university community and provide consultation on reporting process; threats of violence; and educate the community on behaviors of concern. The coordinator will also work directly to support the Threat Assessment Management Team Chair and its members who represent the University of Arizona Police Department, Dean of Students Office, Human Resources, Office of the General Counsel, Counseling & Psychological Services, and Campus Operations. In addition to being the first point of contact for incoming referrals, this position also triages & works closely with each assigned TAMT member to coordinate, manage, and ensure cases are completed and resolved in a timely manner. This position will require employees to be available after hours and weekends for emergencies and threat cases.
Visa sponsorship is not available for this position.
Outstanding U of A benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; U of A/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to U of A recreation and cultural activities; and more!
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Duties & ResponsibilitiesAssessment & Coordination of Threats/Risks:
- Collaborate with the Chair and university departments to develop safety and contingency plans for ongoing case safety plans.
- Review new cases and prioritize them based on the level of threat or risk involved.
- Conduct follow-ups on assigned cases to gather additional information and assess the situation.
Guidance & Communication:
- Support the Chair in organizing community training and awareness programs to support community members in recognizing potential threats or seriously concerning behaviors.
- Communicate with stakeholders and potential individuals impacted by the threat to ensure they are aware of the risks, best practices, and available options.
- Provide consultation and support for education and awareness efforts regarding Workplace Violence Prevention.
- Provide consultation and support to victims/witnesses, including reporting follow-up and referrals to appropriate resources.
Other Responsibilities:
- Participate in and organize planning meetings, status meetings, and other meetings as needed.
- Other Responsibilities as assigned.
Knowledge, Skills and Abilities:
- Knowledge of Microsoft Office applications (Teams, Outlook, Word, PowerPoint, Excel), Google Suites, Adobe Acrobat, and comfort utilizing other relevant software such as Advocate Simplicity.
- Knowledge of threat assessment and case management in a higher educational setting.
- Knowledge and understanding of violence prevention and intervention techniques.
- Strong knowledge and understanding of interpersonal and targeted violence.
- Ability to work across multiple departments, with various administrators, faculty, staff, students, and other community members.
- Ability to act independently in a dynamic and demanding environment; resolve escalated issues utilizing knowledge or procedures and exercise discretion and good judgment, upholding the highest level of confidentiality.
- Interpersonal skills to provide high quality assistance to University of Arizona employees.
- Effective problem solving, decision-making and analytical and organizational skills and collaboration and coordination with other staff, law enforcement, courts, and mental health professionals.
- Strong analytical and organizational skills to manage a range of non-routine projects, with close attention to detail and project follow-through.
This job posting reflects the general nature and level of work expected of the selected candidate(s). It is not intended to be an exhaustive list of all duties and responsibilities. The i
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