Director, Accounts Receivable

About Us

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments. 

What you’ll Do

Primary Responsibility:
Manage the Accounts Receivable department, including collections, cash applications, and billings support. Set expectations, challenge, and develop the team, analyze and explain results, and maintain a well-controlled environment in accordance with GAAP and SOX.

What You’ll Do
• Work closely with the AR Managers, Collection Specialists, Operations, and Business Development to maintain a DSO under 35 days.
• Coordinate month-end close processes with sites and internal departments.
• Enhance, communicate, and enforce collections policies and procedures.
• Prepare a monthly Bad Debt Reserve Analysis, ensuring that it fully complies with SOX requirements and provides timely recommendations on reserves.
• Provide a formalized monthly AR management report with actionable information for the field.
• Respond timely to frequent requests from multiple departments for customer account information.
• Fully support all external audit and Financial Reporting (quarterly and annual) requests for reports, analyses, and documentation.
• Support all acquisition integration initiatives and system conversions.
• Ownership of departmental accounting policies, procedures, and internal controls in compliance with SOX.
• Monitor, evaluate, and take ownership of the achievement of departmental goals.
• Recruit, hire, train, coach, and retain staff. Ensure compliance with employment laws.
• Assist in the preparation of the annual budgets and forecasts of Bad Debt Expense and Cash Flows.
• Manage the budget for the department and seek efficiencies.
• Other tasks and responsibilities as assigned.

What Experience and Education You Need

• Bachelor’s degree in Business Administration, Accounting, Finance, or related field required.
• Ten or more years of related accounting and/or finance experience and managing departmental goals.
• Five or more years managing an Accounts Receivable department with a team of at least five Accounts Receivable staff.
• Experience with US GAAP and Sarbanes-Oxley controls.
• Experience coordinating with Internal and/or External Auditors on Accounts Receivable related items.
•.Large ERP system experience required. 
• Proficient in reporting tools and with MS Office products – Word, Excel, and PowerPoint.
• Experience in managing relationship-based collections in a high-dollar and high-volume environment.
• Proven ability to manage and resolve complex issues through analysis, research, creativity, and negotiation.
• Excellent written and verbal communication skills. 

• Proven ability to communicate effectively and comfortably with all organizational levels, functional areas, and customers.

What Could Set You Apart

• Hands-on experience with system conversions and acquisitions is preferred.

• Oracle ERP system experience preferred.

• Ability to perform well under pressure and in a high-volume and changing environment.
• Demonstrates consistency, flexibility, and commitment to meet deadlines.
• Self-starter who relies on experience and judgment to plan and accomplish goals.
• Ability to communicate effectively to direct and motivate the team and others, maintaining a persuasive and credible presentation style at all levels of the organization.
• Effectively able to leverage the team and drive results.
• Excellent organizational and interpersonal skills, including the ability to resolve disputes and observe confidentiality.
• Some travel required (~10%).

Physical Requirements 

• Requires the ability to sit for long periods of time, with frequent interruptions.
• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending.
• Requires manual dexterity with normal hand and finger movements for typical office work.
• Talking, hearing, and seeing are important elements of completing assigned tasks.
• May require travel by automobile and airplane for business.
• May require visits to warehouse operations in temperature