Commission Appeals Legal Assistant Sr. (Henrico)

Title: Commission Appeals Legal Assistant Sr. (Henrico)

State Role Title: Hearing Legal Servcs Offcr I

Hiring Range: $51,000 - $58,000

Pay Band: 4

Agency: Virginia Employment Commission

Location: VEC CENTRAL OFFICE

Agency Website: www.VEC.virginia.gov

Recruitment Type: General Public - G

Job Duties

This role offers a unique blend of administrative expertise, customer service, and operational support within a fast-paced court environment. You’ll serve as a key point of contact for the public and court staff, helping to ensure accurate records, smooth case processing, and responsive service. While not a full-time supervisory position, you’ll play an essential leadership role by stepping in as the backup to the Clerk of the Court—keeping daily operations on track, guiding staff as needed, and helping maintain the professionalism and efficiency that the court relies on. This position is ideal for someone who thrives on variety, enjoys problem-solving, and values being part of mission-driven public service.

Minimum Qualifications

• Ability to accurately type 70–90 words per minute and transcribe administrative hearings with a high degree of precision and consistency.
• Strong listening, documentation, and transcription abilities, including the capacity to process complex testimony and maintain accuracy under time constraints.
• Basic knowledge of general office procedures, practices, and equipment; standard English grammar and punctuation; and legal processes and terminology.
• Knowledge of legal terminology, administrative hearing procedures, confidentiality requirements, and document‑handling protocols.
• Strong organizational, analytical, and time‑management skills with attention to detail.
• Skill in proofreading, editing, data entry, scheduling, and using relevant systems such as VUIS, Clear2There, eFax, and bot tools.
• Ability to maintain accurate records, meet deadlines, follow established guidelines, adapt to new systems, work independently and as part of a team, and uphold confidentiality and professionalism.
• Experience working with Microsoft Office Professional and/or comparable software.
• Familiarity with electronic document management, record retention practices, and workflow tracking tools.
• Ability to supervise staff and direct workflow to maintain continuity of operations in the absence of the Clerk.

Additional Considerations

• Experience in unemployment insurance programs and/or appeals processes.
• Paralegal education, certification, or experience providing administrative or legal support in a fast‑paced legal or hearing office environment.
• Experience accurately transcribing administrative hearings in a fast-paced environment.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The Virginia Employment Commission is committed to upholding our values in our employment opportunities across the Commonwealth to people from all backgrounds, including all races, ethnicities, genders, and abilities. We are an Equal Opportunity Employer/Program, and a Virginia Values Veterans (V3) certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

• The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation and an Unemployment Insurance (UI) fraud background check.

• Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted.

• Applications are not accepted after the recruitment closing date.

• Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. VEC does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate.

• Consideration for an interview is based solely on the information within the application (and/or resume). You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will