Sales Operations Analyst

Studyportals has disrupted the way universities all around the world recruit international students.

Our websites receive ca. 50 million unique users. Students around the world use our platform, searching for their best matching education. At the same time, we help educators to diversify their (international) student population. This makes us the most popular study choice platform worldwide and we are constantly growing our superheroes team!

As Sales Operations Analyst with us you will be able to play a key role in a variety of operational projects and programs, and proactively support our commercial strategy in order to Empower the World to Choose Education! To do so swiftly, you bring along several years of experience in data analysis or related roles, with excellent spreadsheet, CRM and Tableau skills.

You will be responsible for analyzing sales data, generating reports, and providing actionable insights to drive sales performance and maximize revenue. The ideal candidate has a strong analytical mindset, exceptional attention to detail, and a passion for utilizing data to drive business decisions.

• Data Analysis: Collect, consolidate, and analyze sales data from various sources to identify trends, patterns, and opportunities for improvement.
• Reporting and Metrics: Develop and maintain accurate sales reports, dashboards, and key performance indicators (KPIs) to track sales performance and provide actionable insights to sales management.
• Sales Forecasting: Collaborate with cross-functional teams to develop accurate sales forecasts and assist in setting sales targets.
• Process Optimization: Identify inefficiencies and propose solutions to streamline sales processes, improve sales productivity, and enhance overall operational efficiency.
• CRM Management: Assist in the administration and maintenance of the customer relationship management (CRM) system, ensuring data accuracy and integrity.
• Sales Analytics: Conduct in-depth analyses of sales trends, pipeline, and win/loss data to provide actionable insights and recommendations for sales strategy improvement.
• Cross-Functional Collaboration: Collaborate with finance, marketing, and operations teams to ensure alignment and coordination of sales-related activities and initiatives.
• Sales Performance Tracking: Monitor and evaluate the effectiveness of sales programs, promotions, and initiatives, and provide recommendations for optimization.
• Continuous Improvement: Stay updated with industry trends, best practices, and emerging technologies in sales operations and leverage this knowledge to drive continuous improvement.

Requirements

• 4+ years total work experience, with 3+ years of relevant Sales Ops, Ad Ops, Customer Success Ops experience.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• SalesTool administration and reporting experience - Dynamics 365 admin experience and familiarity with Google Ad Manager, Excel, Confluence, Asana.
• You are experienced using SQL and dashboards tools like Tableau.
• Excellent communication and presentation skills with the ability to convey complex information in a clear and concise manner.
• Strong problem-solving abilities and a proactive approach to identify and resolve issues.
• Ability to work independently and drive projects from start to finish in a fast paced environment.
• Ability to work collaboratively in a team environment and build effective relationships with cross-functional stakeholders.
• You have a detective’s mind set to investigate the why of a process and what can make it.

Benefits

• Competitive salary including a bonus and pension.
• 32 vacation days (including bank holidays) you have the flexibility to take your holidays whenever you want (e.g. be off on Chinese New Year instead of King’s Day)
• Possibility to buy/sell 5 vacation days out of your annual balance
• An annual personal development budget because personal growth is KEY!
• Flexibility to work remotely 3 days per week, including a remote working allowance.
• Reimbursement of your work-related travel costs if you live further from the office.
• Possibility to work from abroad 2 times a year.
• A nice and fun office in the heart of Eindhoven; five minutes’ walk away from the station. Take an insiders’ perspective here.

We are looking forward to receiving your application!