Manager II, Operations Technology Product Delivery

We're Cruise, a self-driving service designed for the cities we love.

We’re building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

In our cars, you’re free to be yourself. It’s the same here at Cruise. We’re creating a culture that values the experiences and contributions of all of the unique individuals who collectively make up Cruise, so that every employee can do their best work. 

Cruise is committed to building a diverse, equitable, and inclusive environment, both in our workplace and in our products. If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, come join us. Even if you might not meet every requirement, we strongly encourage you to apply. You might just be the right candidate for us.

We’re Cruise, the self-driving ride-hailing service.

We are building the world’s most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

As the Manager for Product Delivery - Operations Technology, you will be leading a growing portfolio of technical product solutions and the related Technical Product Management team across a diverse set of business capabilities, including those supporting Supply Chain Management, Maintenance, Procurement, and Legal.  The role is centralized within the Operations Technology (OpsTech) team within the IT Enterprise Business Technology organization and will report directly to the Manager of OpsTech. The OpsTech team owns Cruise’s internal operational systems infrastructure. We select, implement, and maintain the applications, platforms, and tools that enable the Central Ops, Market Ops, Procurement, and Legal teams to do their best work. We do this by building world class technical solutions that are prepared to scale, are developed on a common set of data, and are seamlessly integrated.

If you are looking to enable key technology solutions in a capability area that is critical to Cruise’s continued success and growth into new markets, join us. 

What you’ll be doing:

• Leading a team of Technical Product Managers and Business Systems Analysts through the end-to-end delivery of the product lifecycle from ideation to production support

• Collaborating with leaders across Supply Chain Management, Global Purchasing, Service Operations, and Legal to develop an IT Strategic Roadmap for each respective area

• Partnering closely with engineering and solution architecture to incorporate new product enhancements, technical enablement initiatives, and operational support activities into a cohesive technical backlog

• Delivering continuous transformation by identification and design of both system and process improvements

• Defining and monitoring key performance indicators (KPIs) for operational reliability predictability

• Communicating reasonable and attainable deadlines while considering on-going, regular system maintenance such as user management, master data updates, and production support across the portfolio

• Participating in cross-functional strategic initiatives to identify impact and assist with inbound / outbound integration of other applications

• Updating necessary documentation, including team wiki pages, job-aids, and training materials when needed
   

What you must have: 

• Passionate, thoughtful, team-oriented skilled professional

• 8+ years of product management experience

• 4+ years of experience working with Oracle Fusion Cloud, Oracle EBS, or similar ERP platform (e.g. SAP)

• Bachelor’s degree in role related field required

• Agile delivery mentality with experience working within either Scrum or Scaled Agile (SAFe) frameworks while maximising Jira as a work management tool

• Experience implementing and running enterprise business systems, preferably within a program-level governance structure

• Fundamental understanding of operational business activities necessary for fleet or machinery maintenance, including direct purchasing and inventory management

• Systems-level and operational thinking skills

• Excellent communication and negotiation skills

• Ability to adjust, prioritize and re-align delivery in response to changing business needs

• Experience working with cross-functional teams

Bonus points!

• Cer