Senior Technical Program Manager

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.

Microsoft Entra sits within Microsoft Security and our identity and security technologies are collectively the beating heart of the day-to-day technology experience for billions of humans globally. Microsoft Entra powers every product and service from Windows to Office, Azure to Xbox. We are a dynamic, inclusive, and diverse team which cares deeply about customers, solves complex problems on an extremely high scale, and we’d love to meet you! 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Drive complex programs for capacity management in support of our global Microsoft Entra Services.
• Deliver critical outcomes for the business units that span 70+ service engineering teams.
• Capacity management is a central function that partners closely with Microsoft Entra service engineering teams, datacenter Capacity Supply Chain & Provisioning, COGS management, as well as the core services’ buildout and automation teams.
• Programs you own improve our engineering processes – you will make it better to be an engineer at Microsoft Entra.
• You will make it more efficient to operate hyperscale infrastructure running on millions of cloud instances globally. 
  

Qualifications

Required/minimum qualifications

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, supply chain, data center capacity management
  • OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects. 

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or preferred qualifications

• Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
• 6+ years of experience managing cross-functional and/or cross-team projects. 
• Strategic thinking, leadership, communication, and interpersonal skills. 
• Leads standardization of processes, tools, and drives continuous improvement to optimize productivity.
• Solid analytics and critical thinking accompanied with strong data modeling skills (PowerBI/Excel). 
• Passion for technology and curious to further learn the how and why behind the numbers. 
• Possess technical acumen and an ability to translate what is really needed into clear requirements.

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specifi