Senior Manager-Program Managment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Do you love bringing strategic vision to life? Are you excited about driving large-scale business transformation? We are seeking a Senior Manager to join the Value Co-Creation (VCC) Enterprise Program Team within the American Express Technology Business Enablement (TBE) organization. In this role you will have the opportunity to shape the future of how American Express builds digital products by optimizing our ways of working to enable a more dynamic investment planning approach that is tailored to the different types of Tech work at Amex.  

This role will work on the strategy development, execution, and program management of scaling new ways of working across the Enterprise. Examples of new ways of working include, but are not limited to: driving enhanced collaboration and co-creation across business, product, and technology through all stages of product development cycle; ensuring alignment with architecture frameworks and standards and SDLC controls; applying new ways of working to investment portfolio planning, capacity management and governance oversight to enable the key tenets of our operating model. 

This Senior Manager will be a member of the VCC Enterprise Program Team (EPT), which operates cross-functionally to provide program governance and lead the overall transformation. This team is also responsible for designing and delivering change management, education, and communications to ensure successful adoption of the new ways of working and planning. Key to the overall program’s success will be the partnerships formed across Technology, Business and Product leaders, as well as portfolio and planning teams, engaging them in the design and implementation of new processes and techniques, as well as the formation and support of value stream aligned teams that will adopt the new ways of working to scale across the enterprise. 

What You’ll Do 

The Senior Manager in this role will be an instrumental thought partner in strategic program planning, support the multi-year scaling roadmap, drive regular governance processes, and ensure successful implementation and integration throughout the enterprise. Specifically, this colleague will: 

• Manage the multi-year roadmap and workplan, identifying ideal state, and the strategic plan to achieve it 

• Monitor and evaluate the program’s performance through creating regular program reporting, analyzing progress and synthesizing key strategic insights fit for executive-level audience 

• Prepare recurring executive-level m