Service Project Manager

Responsibilities / Tasks

Service Project Manager is responsible for planning and overseeing projects, mostly Service Level Agreements, within an organization, from the initial ideation through to completion. They coordinate people and processes to deliver projects on time, within budget and with the desired outcomes aligned to objectives.

Your Profile / Qualifications

Defining resource requirements and managing resource availability & allocation – both internal and third party.

Outlining a budget based on requirements and tracking costs to deliver project on budget.

Preparing a detailed project plan to schedule key project milestones, workstreams & activities.

Managing delivery of the project according to this plan.

Tracking project and providing regular reports on project status to project team and key stakeholders.

Managing and adjusting for any changes in project scope, schedule and / or budget.

Identifying and mitigating potential risks.

Managing the relationship and communication with the client and all stakeholders, ensuring the project is delivered to their satisfaction.

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