Parts Counter Representative

Join a Top-Rated Workplace

Are you organized, detail-oriented, and knowledgeable about automotive parts? Do you enjoy supporting technicians and helping keep a fast-paced service department running efficiently?

CarShop is seeking a Parts Counterperson to serve as the primary point of contact between our Parts Department and Service Team. In this role, you'll ensure technicians receive the right parts at the right time while maintaining inventory, building vendor relationships, and supporting the overall success of our service operations.

At CarShop, we're committed to delivering an exceptional customer experience and that starts with our people. As part of Penske Automotive Group, a Fortune 500 company, we offer a supportive culture where employees are valued, respected, and given opportunities to grow and succeed.

CarShop has been recognized as a Glassdoor Best Places to Work and has earned Top Workplace honors from the Philadelphia Inquirer and Pittsburgh Post-Gazette for multiple years, reflecting our commitment to creating an exceptional employee experience.

Compensation & Benefits

Pay: $18.00 - $20.00 per hour

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid vacation and holidays
• Employee discounts
• Paid training and professional development
• Career advancement opportunities within CarShop and Penske Automotive Group
• Stable employment with a Fortune 500 company
• Supportive team-oriented culture

What You'll Do

As a Parts Counterperson, you'll help keep our service department operating efficiently by ensuring technicians have the parts they need to complete repairs quickly and accurately.

Responsibilities include:

• Assist Service Technicians and Service Managers with parts requests
• Maintain an accurate and organized parts inventory
• Source, order, and distribute the correct parts in a timely manner
• Research and secure the best pricing from approved vendors
• Build and maintain strong relationships with existing vendors while identifying new supplier opportunities
• Communicate parts order status and delivery updates to technicians and other departments
• Assist with inventory control, stocking, and organization
• Utilize computer systems and online resources, including eBay, to locate hard-to-find parts
• Support departmental goals while delivering exceptional internal customer service

What We're Looking For

• Previous automotive parts experience preferred
• Working knowledge of automotive parts and inventory management
• Strong computer skills, including experience using online marketplaces such as eBay
• Excellent organizational skills and attention to detail
• Strong communication and customer service skills
• Ability to prioritize multiple tasks in a fast-paced environment
• Dependable, self-motivated, and team-oriented
• Positive attitude with a commitment to continuous improvement
• Demonstrated integrity, professionalism, and accountability
• Valid driver's license with a satisfactory driving record
• Ability to pass pre-employment screening, including background and drug testing

Ready to Join Our Team?

If you're passionate about the automotive industry and enjoy supporting a high-performing service team, we'd love to hear from you.

Apply today and become part of the CarShop team.

CarShop is an Equal Opportunity Employer.

Qualifications