VP, Product/Clinical Training & Sales Effectiveness

Job Summary:

The VP, Product/Clinical Training & Sales Effectiveness serves as the executive architect of Masimo’s global commercial education strategy. This leader is accountable for building a world-class, data-driven training organization that accelerates time-to-productivity, increases commercial win rates, and directly contributes to revenue growth. The role owns the full learning ecosystem — from sales new hire onboarding and clinical credentialing to advanced sales methodology programs — and leads a team of training professionals in delivering measurable outcomes at scale. The VP partners closely with senior commercial and clinical leadership to align training investments with Masimo’s product pipeline, go-to-market strategy, and long-term business objectives.

Duties & Responsibilities:

• Define Global Sales and Clinical Professional Education's scope and deliverables to support the company’s business objectives.
• Design and develop product/clinical curriculum and programs that drive successful accomplishment of the company’s goals and commercial business objectives.
• Improve the impact of the Sales Effectiveness team through setting and communicating team objectives to support company goals, overseeing daily activities, and providing guidance and support.
• Partner with Marketing, Engineering, and other appropriate departments to develop training programs and materials that enhance sales effectiveness.
• Lead the continuous enhancement and update of Sales New Hire Onboarding initiatives and ongoing training to incorporate new Masimo products and services, utilizing feedback received from all stakeholders.
• Collaborate with VP, Commercial Effectiveness and Enablement in overseeing all training-related event management.
• Direct the needs assessment for training and staff development, consulting with leadership, to design and develop new and necessary training programs.
• Own and manage the department budget for global commercial training programs; allocate resources to maximize ROI and present quarterly program impact and spend reports to executive leadership.
• Establish, track, and report on KPIs for training effectiveness — including time-to-productivity, sales readiness scores, win rate improvement, onboarding completion rates, and adoption of new tools and methodologies — using data to drive continuous improvement.
• Lead the evaluation, selection, and ongoing optimization of the learning technology ecosystem (LMS, LXP, content authoring, sales readiness platforms) to scale program delivery globally and improve learner experience.
• Build, develop, and retain a high-performing team of training professionals; set clear goals and performance expectations, provide ongoing coaching and development, and foster a culture of accountability and continuous improvement.
• Develop and own a multi-year Global Commercial Education roadmap aligned to Masimo’s product pipeline, commercial growth targets, and go-to-market strategy; present roadmap and progress to senior leadership on a regular cadence.
• Partner with Regulatory Affairs and Clinical teams to ensure all product and clinical training content meets applicable FDA and medical device regulatory requirements; maintain compliance documentation as required.
• Perform other duties and projects assigned.

Minimum & Preferred Qualifications and Experience: 

Minimum Qualifications:

• 10+ years’ experience in facilitating Sales Education, Training and Development programs for clinical products.
• 8+ years in a people leadership role managing a team of training or enablement professionals, with demonstrated ability to develop direct reports and build organizational capability.
• Demonstrated experience owning and managing department budgets and making resource allocation decisions to maximize program impact and ROI.
• Experience with enterprise learning management systems (LMS) or learning experience platforms (LXP) and modern sales readiness technologies (e.g., Highspot, Seismic, Allego, MindTickle, or equivalent).
• Experience designing and delivering training programs in a global or multi-market commercial environment preferred; working knowledge of regulatory considerations affecting clinical and product training content in the medical device industry (FDA, MDR, or equivalent).
• Proven ability to build and present business cases, program ROI analyses, and training effectiveness data to senior or executive leadership.
• High-level proficiency with technology-based communication, presentation, and content development tools.
• Ability to multi-task in a fast-paced environment while prioritizing and focusing on critical deliverables.
• Ability to interact with others