Team Lead, Proposals - Commercial

About Working at Commerce 

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.  

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. 

Compensation Range

Annual Salary: $91,000.00 - $107,000.00 (Amount based on relevant experience, skills, and competencies.)

About This Job

Commerce Bank is seeking a highly motivated and experienced Team Leader – Communication & Content to lead our Commercial Request for Proposals (RFP) team.

As a Team Leader, you will be responsible for managing and coordinating the entire Commercial RFP response process, guiding and mentoring team members, managing content, and ensuring the successful delivery of high-quality proposals to meet the needs of our customers and prospects. Your strong leadership skills, exceptional project management abilities, collaborative nature, commitment to brand standards, and in-depth understanding of the RFP process will play a crucial role in driving the team toward achieving its goals as well as winning new business for Commerce.

Essential Functions

• Oversee the end-to-end request for proposals response process, from initial request through proposal submission and post-proposal follow-ups. Oversee the content review process through Commerce’s Commercial RFP response management solution.

• Evaluate response requirements and collaborate with stakeholders from a variety of teams and business lines to develop proposal strategies and timelines. Collaborate and align with other B2B proposal-related teams as well as Commercial Marketing, Product, Training, Legal, and beyond to ensure consistency of customer-facing messaging.

• Ensure proposals are tailored to meet the needs of customers and prospects, aligning with Commerce Bank’s value proposition. Follow Commerce brand and Associated Press Style guidelines for responses.

• Review and edit proposal content, ensuring clarity, consistency, and compliance with requirements

• Work closely with subject matter experts to incorporate technical information into proposals effectively

• Collaborate with Relationship teams to understand customer objectives, tailor proposals accordingly, and address customer/prospect queries

• Continuously assess and enhance the RFP response process, identifying areas for improvement in efficiency and quality

• Implement best practices and standardization to streamline proposal development and help increase win rates

• Maintain detailed records of response activities, including progress, wins, losses, and feedback

• Define metrics to measure success and develop corresponding reporting mechanisms to track the team’s impact on new revenue generation

• Provide regular reports and insights on team performance and proposal outcomes to senior management

• Oversee department workflow and effectively communicate decisions, priorities and relevant information to team members

• Provide guidance to employees on departmental projects/issues, coach and develop training plans, lead development conversations and answer day-to-day questions for team members

• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Strong knowledge of the request for proposals process, proposal development and industry trends, including best practices

• Strong knowledge of Commerce’s Commercial products and services

• Proven experience of three or more years in managing and leading RFP project teams in a fast-paced environment.

• Excellent project management skills with the ability to handle multiple proposals simultaneously

• Strong written and verbal communication skills, with exceptional attention to detail

• Demonstrated ability to collaborate with cross-functional teams and build effective working relationships

• Proficiency in using proposal management tools and software

• Strong analytical and problem-solving skil