Principal Site Reliability Engineer
OracleAbout the role
Job Description
Oracle is seeking motivated Principal Site Reliability Engineer who thrives in a fast-paced rapidly evolving technology environment. This position requires wide and overall knowledge in IBM Mainframe zLinux, DB2, zVM, Linux on x86. Knowledge on AIX and MAC support will be additional advantage. Site Reliability Engineer expected to work with multiple service and product development teams, identifying cross-team issues that create risk for operations across the organization and resolving those issues with a mixture of engineering, development, troubleshooting expertise, and general operational guidance. This role also requires excellent communication and organizational skills. The candidate is expected to collaborate with service owners, other engineers and developers to deliver a superior support experience to development community
Responsibilities
- Solve complex problems related to Mainframe zLinux, DB2, zVM, Linux on x86.
- Act as escalation point for critical issues that may not have a documented procedure and provide Root Cause Analysis (RCA)
- Understand the end-to-end configuration, technical dependencies, characteristics of development infrastructure
- Quickly grasp and analyze new technologies that are complex and rapidly changing and integrate those into automation and infrastructure support
- Design and delivery of mission critical automation, with focus on security, resiliency, scale, and performance.
- Author functional and technical documentation and standard operating producers (SOP)
- Collaborate with development teams in defining and implementing improvements in service architecture.
- Articulate technical characteristics of services and technology areas and guide cross-functional teams to engineer and add capabilities to internal tools.
- Partner with DevOps teams, Oracle Cloud Infrastructure deployment, development teams to identify and resolve issues.
Knowledge Skills
- 10 years of experience in Mainframe zLinux, DB2, zVM, Linux on x86.
- Experience in debugging operating system performance issues and performance tuning
- Expertise in developing scripts, utilities and tools to automate routine or manual intensive tasks.
- Experience in application, compute, storage and database troubleshooting for improving application reliability, scalability, availability
- Experience in operations and problem management
- Possess and demonstrates strong logical-thinking skill, full of intellectual curiosity and high for self-development.
- Experience working with fault tolerant, highly available, high throughput, distributed and scalable systems.
- Experience of working with global teams across different time zones.
- Aptitude to be a good team player and the desire to learn and implement new technologies as needed
- Excellent organizational, verbal, and written communication skills
Qualifications required
- Bachelor degree in Computer Science, Computer Engineering, Software Engineering, or related areas is preferred
- Solve complex problems related to Mainframe zLinux, DB2, zVM, Linux on x86.
- Act as escalation point for critical issues that may not have a documented procedure and provide Root Cause Analysis (RCA)
- Understand the end-to-end configuration, technical dependencies, characteristics of development infrastructure
- Quickly grasp and analyze new technologies that are complex and rapidly changing and integrate those into automation and infrastructure support
- Design and delivery of mission critical automation, with focus on security, resiliency, scale, and performance.
- Author functional and technical documentation and standard operating producers (SOP)
- Collaborate with development teams in defining and implementing improvements in service architecture.
- Articulate technical characteristics of services and technology areas and guide cross-functional teams to engineer and add capabilities to internal tools.
- Partner with DevOps teams, Oracle Cloud Infrastructure deployment, development teams to identify and resolve issues.
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