Executive Team Leader Service & Engagement (Assistant Manager Front End) - Bemidji
TargetAbout the role
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Service & Engagement Executive Team Leader can provide you with the skills and experience of:
Guest service fundamentals and experience building, driving loyalty and managing a guest-first team culture across the store
Guest engagement, problem solving and resolution of guest concerns
Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
Setting and planning department monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goals
Managing a team of hourly team members and leaders and creating Service and Engagement business strategies and goals
Recruiting, selecting and talent management of hourly team members and leaders
As a Service & Engagement Executive Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:
Consistently delivers guest experience commitments
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