Field Service Technician

Ensuring Chart’s Success…

"Chart’s vision is to be the global leader in the design, engineering and manufacturing of cryogenic process technologies and equipment for the Nexus of Clean™ - clean power, clean water, clean food and clean industrials, regardless of molecule.” – Jill Evanko, CEO of Chart Industries

“Cooler By Design” - Chart’s principal focus is the design and fabrication of cryogenic equipment; so you can see where we get our tagline from, right? Well, yes and no – see, we think the stuff we design and build is pretty cool too. What’s more, we’re problem solvers. Customers don’t come to Chart with an equipment specification, they come to Chart with a challenge. That’s where you come in, because someone has to figure it out, all the way from conceptual design to installation and commissioning of equipment at site. The applications we service are pretty diverse (and cool) too – from solutions for launching rockets into space; to providing low carbon energy for vehicles, industries and even entire communities; to the preservation of critical human and animal tissue. Pop into a well-known fast food outlet and it’ll likely be Chart equipment supplying your carbonated beverage. If nitro coffee or nitro ice cream is your thing – well, that’s Chart technology too (and it’s also cool)! Interested to learn more? Take a tour of Chart City to get a feel of how Chart equipment solutions impact our daily lives. 

Chart's Field Service Tech position plays a key role in the field service repair of Chart's products. Chart's Beasley, TX facility is currently seeking candidates interested in a career that requires traveling, a special skill set, and dedication. This position performs a variety of functions including but not limited to welding, pipe fitting, installation, cutting, grinding metals at job sites in the field under the supervision of a Site Supervisor.

What Your Day-to-Day Activities Will Be…

• To establish, promote and maintain excellent rapport with all customers. Represent Hudson products in professional manner. Communicate effectively with up and down the chain.
• Support fan engineering with various projects at Hudson’s facility.
• Travel to field site locations to perform work, inspect equipment in a professional manner.
• Capable of assisting and responding to customer calls regarding company products or units having mechanical, structural and/or operational issues in the field. Gather information necessary to address these various issue. Conduct air flow testing of company’s fans and/or competitors’ fans as requested by the customer or sales. Support sales with site visits to understand the customer’s equipment setup and job scope and also conduct equipment inspections.
• Assist customer with new unit start-ups, commissioning and inspections.
• Assist customer with installations such as fans and drives or inspect for proper installation and setup by the customer.
• Investigate field units having problems involving vibration, balancing or product quality issues.
• Submit written reports for field service jobs. Typical reports include the background, scope, evaluation, summary and recommendation.
• Provide training to customer on various topics such as proper field inspection procedure, equipment installation, operation and maintenance.  Assist with bundle cleaning projects when needed.

Your Education Should Be…

• High School Diploma
• 1-5 years of mechanical experience with rotating equipment

Your Physical Work Environment Will Require…

INTERACTION:

• Works with customers, managers, sr. management, inside sales, warehouse team, assemblers, machine operators, maintenance technicians, engineers, & managers in the execution of the sales orders and customer support regarding the products.

 

WORKING CONDITIONS:

• Must be able to work inside & outside in either cold or hot climates
• Must be able to lift 50lbs
• Must be able to travel up to 70% o