2025 Management Development Program Affluent Customer Growth- Baltimore, MD/Wilmington, DE
M&T BankAbout the role
Overview:
Serves as a member of the Management Development Program (MDP) and participates in ten weeks of Core Training and one year of On-the-Job (OJT) training. Core Training responsibilities include participation in classroom training, observations of departmental presentations, interaction with senior management, peer networking, and working in teams on two group project assignments. OJT responsibilities vary by department and are assigned by the department manager. The position may be responsible for additional projects as assigned by the department manager or Leadership Development Manager-MDP.
DEPARTMENT DESCRIPTION:Ā The Affluent Customer Growth team is a cross-functional, agile team that engages sales, product, marketing and technology teams across the Retail Bank and Wealth Management business lines to attract, engage and cross-sell customers of focus.
DUTIES/RESPONSIBILITIES:
This position will be responsible for providing support to their direct team working across several initiatives and programs to create and produce reports and dashboards, leveraging data captured via Excel worksheets, SQL enterprise databases or other existing available data sources.
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Top Responsibilities
- Prepare and produce routine reports and spreadsheets to include but not limited to project or product strategy analysis, historical reporting, workflow analysis, and financial analysis.
- Responsible for data collection and consolidation for reporting in a format that is easy to use. Maintain and update various departmental reports including but not limited to workbooks, slide deck presentations and dashboards.
- Perform routine analysis and judgment-based work over a single or a few closely related disciplines to support business decisions.
- Support the planning and implementation of new projects, programs, and plans to achieve short- and long-term business objectives.
HOW YOU CAN GROW YOUR CAREER:
This is a dynamic role that will allow you to work in a highly collaborative team, focused on driving great customer and employee experiences in a human-centric, design thinking way.Ā You will engage with many different strategic partners and business leaders and be a part of a cross-functional, energetic team charged with driving business growth.
Primary Responsibilities:
- Participate in and complete a one-year long, non-rotational training program while creating and adding value to assigned department. Receive job specific training, general training in banking, communication and leadership, and personalized coaching and feedback. Performance measures may include several objective test scores, peer and sponsor feedback from group projects, facilitator feedback, Leadership Development Manager-MDP feedback, Department Manager feedback, final assessment score, and year-end performance appraisal from Department Manager and Leadership Development Manager-MDP.
- Core Training - Participate in ten weeks of training throughout the one-year assignment to learn banking, basic financial skills, technical skills, and leadership/interpersonal skills. Develop a solid understanding of banking functions, processes, and operations.
- Group Projects - Participate in two group project assignments, working with a team of their peers to build relationships within their teams as well as with project sponsors, internal and external contacts, and senior management. Teams make a presentation to senior management at the conclusion of each project providing recommendations and potential project solutions.
- On-the-Job Training - The fundamental skills taught in core training are combined with On-the-Job training based on the incumbent's assignment. Job specific training teaches departmental policies, procedures, systems, and products. Upon completion of MDP, all incumbents attain basic skills necessary to become entry-level professionals and/or managers in their assigned department.
- Complete tasks in a manner that are compliant with applicable laws and regulations and/or that serve to help the Company be in compliance with laws and regulations that apply to the business line the position supports.
- Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.
- Identify risk-related issues needing escalation to management.
- Promote an environment that supports diversity and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Scope o
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