Customer Solutions Analyst (BW4HANA Developer) Job

Primary location: Lancaster, Pennsylvania 
Relocation offered: No 
Employment status: Full-Time 
Travel: <10% 
Non-compete: No 

The estimated base salary range for this role is $76,410 to $149,950 per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors

 

​What does it mean to work at Armstrong?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

 

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

• A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
• Personal development to grow your career with us based on your strengths and interests.
• A casual work environment where we have a recognition program for our team, and service awards. You will also be able to make the most of our fitness center and lunchtime cafe. 
• A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. 

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The Analyst is an individual contributor responsible for providing technical expertise and participating in or overseeing a variety of analytical and technical assignments, problems diagnosis and solutions, documentation, implementation, administration, support and maintenance on a variety of software and application components in an information technology applications environment.  The role is broadly split between providing day to day operational support for existing application services to users of those services and project-based work leading to the development and deployment of new application services and business process improvements. The successful analyst serves as a liaison between other technical staff, management, users and vendors regarding service requests, usage, standards, security and other technical issues and provides both on-site and remote access diagnoses and resolution of software, application and business process problems.

 

What's in it for you!

• Opportunity to work with best in class technology 
• Working closely with evolving data and analytics technology
• Collaborative team environment
• Impacts to other functions of the business

 

What You’ll Do

• Leads / Participates in the design, development and enhancement of business specific custom and standard applications.
• Leads / Participates in requirements gathering in order to provide technical guidance on systems options and solutions.
• Oversees promotion of configuration/development changes through environment (i.e., write functional specifications, perform and/or coordinate testing, obtain customer approvals and supporting documentation and support promotion of code/configuration to production) in order to meet the company’s business objectives.
• Manages / coordinates large, medium and small systems or business projects.
• Researches, analyzes, develops and documents new processes and procedures to implement and update solutions to meet business needs.
• Develops and manages relationships with vendors in support of staff augmentation and systems support in concert with Supplier Relationship Management (SRM) process.
• Participates in the development, implementation and maintenance of best-practice standards, policies, procedures, and associated training plans to ensure optimal daily operations are maintained.
• Provides integrated systems planning and recommends new or different technologies which will enhance current systems and support overall corporate and business goals.
• Leads and directs multiple projects managing resources and monitoring pro