Director II, Clinical Field Excellence

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

Director II, Clinical Field Excellence steers the strategic direction and elevates the performance of Clinical Site Management (CSM)’s clinical field activities globally, driving continuous innovation and improvement, ensuring that AbbVie remains at the forefront of the industry. This individual will foster a culture of excellence in the field, ensuring that the organization’s clinical field operations are aligned with best practices and industry standards. 

This position reports to the Senior Director, Head of Clinical Field Excellence and Site Centricity.

This role will collaborate with key cross-functional stakeholders including but not limited to the CSM Leadership Team, Medical Affairs globally, Business Insights/Study Feasibility/Patient Recruitment, Global, Area & Country CSM teams, and CDO stakeholders to achieve and drive the vision.

Responsibilities

Leadership and Vision:

• Lead and inspire the Clinical Field Excellence team (direct reports) as well as influence global field teams, fostering a culture of innovation and continuous improvement to achieve industry-leading standards and results.
• Establish and articulate a strategic vision for the Clinical Field organization, enabling it to become an industry leader.

Strategic Development:

• Develop and implement high-impact strategies to enhance the performance, productivity and impact of field-based CSM teams globally.
• Drive the creation and standardization of field clinical interaction planning and engagement (bi-directional between global, Area, country, site), ensuring consistency and effectiveness across all therapeutic and global activities.

Field Excellence Innovation and Initiatives:

• Champion innovation and continuous learning within the Field Clinical organization, embracing new ideas and fostering an environment open to suggestions and improvements
• Establish and optimize standards, processes, tools, and resources to maximize Field Clinical Excellence, improving trial end-to-end activities (e.g. site identification, recruitment, and enrollment) in AbbVie studies.
• Collaborate with Field Development and Area CSM on training strategy and delivery.

Compliance and Quality:

• Maintain a comprehensive understanding of regulatory, quality, and compliance standards, ensuring AbbVie's Field Clinical operations align with evolving requirements and industry guidelines.
• Ensure the Field Clinical operating model and standards remain compliant and ahead of industry trends.

Insights and Metrics:

• Continuously evolve Field Clinical Insights capabilities, ensuring the delivery of high-quality and impactful insights to inform strategic decisions.
• Design and monitor key performance indicators (KPIs) to quantify and communicate the performance and impact of the Field Clinical operations.

Cross-functional Collaboration:

• Partner with cross-functional stakeholders (Clinical Study Leadership, CSM global/Area/Country team, Medical Affairs, Legal, OEC) to align global Field Clinical activities with corporate standards and goals.
• Lead global cross-functional teams to identify and realize synergistic opportunities, ensuring integrated field clinical operations that align with broader AbbVie business objectives.

AI, Systems and Reporting:

• Drives AI innovation and adoption for CSM, incorporating solutions in support of pipeline acceleration, quality and team productivity.
• Define and implement global business and reporting requirements for Field Clinical systems, ensuring they meet compliance and regulatory standards while simplifying global engagement planning and execution.