Receptionist/Patient Accounts Representative - Bellevue Physical Therapy

POSITION SUMMARY:

The Receptionist/Patient Accounts Representative (Receptionist/PAR) functions as an intermediary between staff, patients, peers, and visitors. The Receptionist/PAR is responsible for maintaining the organization of the medical office by performing various administrative and clerical tasks essential to the provision of efficient and effective care. The Receptionist/PAR is also responsible for the registration of new patients, insurance verification and account counseling.


EDUCATION & EXPERIENCE:

• High school diploma or equivalent, required
• Experience counting money accurately, required
• Experience as a receptionist, patient account representative or similar role, preferred


QUALIFICATIONS:
• Ability to maintain strict confidentiality and handle sensitive information with discretion
• Ability to maintain composure when confronted with fast-paced and stressful situations/timelines
• Ability and desire to learn new technologies
• Must be timely and dependable
• Must be able to multi-task, work independently and be very detail oriented
• Must have excellent written and oral communication skills
• Must be able to complete documentation accurately
• Must be able to follow existing workflows

PHYSICAL REQUIREMENTS:

• Ability to sit, stand, walk, bend, stoop, twist for extended periods, up to 8 hours per day
• Constant keyboarding by means of a traditional keyboard.
• Occasional lifting, carrying, pushing, pulling or reaching, both overhead and at or below shoulder level
• Constant communication (including speaking and hearing) both face to face and over the phone


WORK SCHEDULE:

Monday - Friday, 8:00AM - 5:00PM