Senior Manager - Market Access Operations

About the Department                                                                                                                                                   

Novo Nordisk’s Market Access and Public Affairs team engages diverse stakeholders across political and healthcare landscapes to forge solutions that drive patient access to innovative products.  We strive to deliver the best possible outcomes for patients with diabetes, obesity, growth hormone deficiencies and rare bleeding disorders through mutual wins for both Novo Nordisk and our Market Access customers.  Our passion for helping people live better lives and our award-winning product pipeline can only be as effective as our ability to provide life-changing information to healthcare providers, key stakeholders and policymakers. Our Market Access and Public Affairs professionals ensure that the latest therapies and products reach the people who need them most, by creating an environment where innovation and chronic disease management drive optimal health outcomes. Are you ready to realize your potential?

 

The Position

Responsible for the development, execution and delivery of market access operations for Area and National Account teams including the Trade Account team. Lead the development, enhancements and deployment of Market Access formulary nomenclature process and supporting systems. Responsible for the formulary communication process and ensure close collaboration with the Area and National Account teams, Brand teams, Field Sales Execution and CI&A teams. Interfaces with and develops strong working relationship with Market Access Strategy and Innovation team, Brand teams, CI&A and Field Sales Execution on tools and tactics that support execution pull through. This role will work closely with the Commercial Operations Team to ensure that Market Access Formulary messaging is pulled through effectively with field facing teams. Support the Area and National Account Directors and Account Managers on data analysis and reporting and the development of Area and National Account Profiles and Executive Summaries. Works with and seeks input and feedback from Area and National Account Manager team on tools, resources and systems that meet their customer needs. Supports Area and National Account Directors regarding Product Launch Readiness, IC, and Strategic Actions development. Attends and assists Area and National Directors with team calls and meetings. Communicates regularly with Market Access leadership to ensure the operational needs of Area and National Account Managers are being met.

 

Relationships

Reports to the Director of Market Access Planning, Execution and Operations. Interacts and collaborates with many individuals at all levels in Market Access Strategy and Innovation, Diabetes, Obesity, and Rare Disease Marketing, Field Sales, CI&A, Field Force Execution, Marketing Operations, and Legal/Medical/Regulatory PRB reviewers. External relationships include the Market Access associations and related vendors and consultants.

 

Essential Functions

• Acts as the advocate for operational and executional needs for Market Access account management teams
• Collaborates with the Market Access Strategy & Innovation team to ensure that key account targeting, and promotion program execution is driving results
• Assists with data pull/analysis as needed from Area and National Account Directors and Account Managers in preparation for customer meetings
• Serves as expert managed care counsel for cross functional teams
• Functions as a liaison with internal stakeholders to assist in the development and implementation of tactical pull through plan. Seeks insights and feedback from Field Sales, Diabetes, Obesity and Rare Disease marketing and others. Determines success factors for previous tactics implemented across the company
• Ensures IT systems meet needs of market access field teams
• Identifies brand tactical opportunities and ensures execution of pull through materials that support national account formulary opportunities
• In conjunction with the Strategy & Innovation teams, aligns to the development of tactics to enhance strategy for gaining, protecting and growing profitable formulary access of Brand in the managed care