Assistant General Manager The Mansion - MGM Grand

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an Assistant General Manager at The Mansion, you will set the stage for exceptional hospitality, delivering WOW-worthy experiences with your friendly demeanor and top-notch service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

THE DAY-TO-DAY:

• Lead and manage daily restaurant operations, fiscal budgets, labor productivity, scheduling, inventory control, guest service standards, and execution of marketing strategies to produce short-term profitability.

• Execute on the restaurant’s business plan and assist General Manager with developing and executing tactics to achieve goals and targets.

• Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience.

• Manages Restaurant’s guest feedback channels through approved company practices.

• Work alongside the culinary team to ensure a seamless service experience between kitchen and dining room.

• Responsible for execution of policies, operating procedures, training programs, directives, menus, rules and regulations for the restaurant staff.

• Owns restaurant’s execution of F&B and/or company-wide initiatives and programs.

• Maintains excellent knowledge of venue’s food & beverage products, menu items.

THE IDEAL CANDIDATE:

• 2 years prior relevant experience in a floor manager or beverage manager role.

• 1 year experience in a supervisory role

• Multilingual in English as well as Cantonese, Mandarin, French, Spanish, and/or Italian

• A track record of providing exceptional customer service, with a focus on creating memorable and personalized experiences for guests.

• A keen eye for detail and a commitment to maintaining high standards of cleanliness, organization, and service.

• Collaborative and team-oriented approach, with the ability to work well with others to achieve common goals.

PERKS AND BENEFITS

• Wellness incentive programs to help you stay healthy physically and mentally.

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

• Free meals in our employee dining room.

• Free parking on and off-shift.

• Health & Income Protection benefits (for eligible employees).

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19733

Are you ready to JOIN THE SHOW? Apply today!