Junior Full Stack Engineer, Operate

Alloy is where you belong! 

Alloy solves the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Banks and Fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.  

Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we’ve been continuously recognized and named one of Inc.Magazine’s Best Workplaces, Forbes America’s Best Startup Employers, Best Fintech to Work for by American Banker, year after year.  

Check out our investors and read more about us here.  

Who we’re looking for

Alloy is looking for folks with an interest in building products and tools who are comfortable dealing with lots of moving pieces. You’ll be building customer-facing products that will drive direct business impact and shape our long-term technical vision with a high-quality bar. You'll have the opportunity to learn and push the frontier of providing the best financial software experience to help companies grow. We are looking for someone who: 

• Values in-person collaboration in our Manhattan office on Tuesdays and Thursdays.
• Can walk us through examples of code you wrote from internships, personal projects, school work, open-source projects, etc.
• Is tenacious when figuring out bugs and building features but also knows how to timebox and ask for help. Our team’s engineers often pair with each other when stuck so asking your teammates for help is welcomed.
• Enjoys a mix of collaborating on projects with teammates and owning individual projects.
• Proactively communicates about your work, both the challenges and successes.
• Is driven to improve by learning from other engineers and finding other development opportunities.
• Internalizes the “why” behind features, understanding what the users want to be able to do.

Additional beneficial experience

Please highlight any that apply when you apply or talk with us.

• Banking / the financial services industry
• Mid-size startups
• UI component libraries and design systems
• Elasticsearch / OpenSearch
• AWS (e.g. Redshift)

What you’ll be doing

• Write code to build new features, fix bugs, and make system improvements according to Alloy engineering best practices -- including styling and testing.
• Own your own tasks, ask for help, and complete work on time
• Be responsive to bugs, questions, and other ad hoc issues that arise during day-to-day work.
• Grow your own skillset by proactively working with and seeking help from other engineers.
• Productively collaborate with Design, Product, and other Engineers throughout the product development lifecycle, including product and design feedback and code review.

About the team and product

The Operate product engineering team focuses on improving our customers’ day-to-day operations. We build features to help our customers’ employees make human review decisions about how much of a risk their consumer and business accounts pose and then take action on those decisions.

For example, when a person applies for a new credit card from a bank that’s a customer of Alloy, Alloy runs the bank’s automated rules. If the rules determine it needs a human review, the bank’s employee looks at the results, other relevant info, and may also ask the person directly for more info. All that info goes into deciding what should ultimately happen with the person’s credit card application and overall account.

The Operate team works to improve these reviews for our customers’ employees, making sure they’re presented with relevant understandable data and context and that they’re able to take useful actions such as

• Freeze hijacked bank accounts until the rightful owners can regain control.
• Release funds for unusual transactions once deemed safe and correct.
• Protect from fraud ring attacks by triaging, escalating, and resolving alerts.
• Reporting financial suspicious activity to governments.

These capabilities and more that the Operate team supports are critical to Alloy—they directly affect the balance of protecting our customers from losses from fraud or compliance penalties while increasing how many legitimate consumers an