Senior Incentive Programs Associate

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

Snapchat is the camera used by over 150 million people every day to Snap with family, watch Stories from friends, see events from around the world, and explore expertly curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling.

We are looking for a Global Trading & Incentive Programs Senior Associate. Working from either Santa Monica or New York. As part of GTIP, you will focus on designing, launching and analyzing programs across the globe that incentivize revenue and other strategic goals. You will partner closely with Sales, Product, Marketing and Finance teams to design advertiser incentives and execute and improve processes related to these programs.

​​With your analytical skills, high-quality output, operational experience and strong ownership, you’ll optimize existing processes and build team capability infrastructure. 

What you’ll do:

• Lead cross-functional effort in resolving business requests from prospective clients relating to Advertiser onboarding and platform functionality.

• Cultivate strong working relationships with key partners—including Sales, Product, Operations, Finance, and Legal—to evaluate requests or key business issues.

• Design, develop, and improve operational efficiencies within the Global Trading & Incentive Programs team to deliver value to our internal partners and key advertising clients.

• Develop a strong understanding of our platform and product suite that provides for constructive discussions with Product and Sales.

• Be proficient in extracting data from our systems and sharing key insights with relevant stakeholders.

• Triage complex issues; develop recommendations; independently resolve day-to-day Sales questions / challenges.

• Provide operational support on a variety of key initiatives across Snap’s Advertising business.

• Partner with Sales Ops Strategy to deliver Sales Vertical trends to the broader GTIP team for curated incentive development and deployment.

• Deliver pertinent data to all XFN stakeholders with a strong understanding of Snap’s revenue goals and challenges.

Knowledge, skills, & abilities:

• Best-in-class partnership skills with Sales and cross-functional teams, including an ability to work collaboratively, find solutions and challenge stakeholders respectfully

• Professional operations experience within an environment that has high case volumes and requires a high degree of internal relationship management and attention to detail

• Well-versed in concepts and practices of digital advertising sales, including auction marketplaces

• Experience extracting data with SQL and utilizing data visualization tools like Looker or Tableau

• Proficiency with Google Suite (Sheets, Docs, Slides, etc) and Microsoft Office (Excel, PowerPoint, Word)

• Demonstrated problem solving, troubleshooting, analytical skills, attention to detail and ability to execute defined processes

• Ability to work independently and drive activities to completion through strong ownership and attention to detail in a fast-paced and ambiguous environment