Regional Shelter Administrator

The Salvation Army Midland Division Family Haven Shelter located in St. Louis, Missouri, is looking for a Regional Shelter Administrator. Responsible for the advancement, management (contract, fiscal and personnel), planning, program implementation and development of all facets of residential services known at The Salvation Army Family Haven Shelter, and the Transitional/Permanent Supportive Housing Programs. This position also provides support, guidance, and consultation to the other regional shelters, O’Fallon Lodge, and Alton New Hope House.  Position is expected to comply with and meet The Salvation Army, Federal, State and Local policies and standards.

 

This is a full-time, exempt position, with the starting salary of $78,233 annually.

We are conveniently located at 10740 West Page Ave, St. Louis MO

 

Essential Functions

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties.):

 

1. Operational Oversight:
   1. Oversee high-level operations of the residential facility, including efficient handling of issues and timely resolution to challenges. Ensure the implementation of shelter policies and procedures.
   2. Monitor key performance indicators and metrics to assess operational efficiency, compile reports, and analyze data to guide improvements.
   3. Guide facility upkeep, repairs, and maintenance, including working with vendors and contractors for large-scale projects.
   4. Provide emergency crises leadership and necessary interventions to ensure the continuation of programming and services.

 

1. Finance & Contracts
   1. Plan, monitor, and manage FHCIP budgets, control expenses, and ensure responsible allocation of resources.
   2. Ensure all monthly financial obligations and invoices are submitted and paid in a timely manner.
   3. Lead the timely creation and submission of all program-related grant applications. Develop and pursue new funding resources to support program operations and growth.
   4. Process and ensure compliance with relevant contractual funding authority, governmental, and licensing guidelines and requirements.

 

1. Team Leadership and Management:
   1. Hire, train, and lead the management team at Family Haven CIP, fostering a collaborative and high-performance culture.
   2. Provide guidance and professional development opportunities to team members to enhance their skills and capabilities.
   3. Conduct regular performance evaluations, set clear objectives, and facilitate constructive feedback to promote individual and team growth.

 

1. Regional Residential Coordination:
   1. Collaborate with regional shelters to ensure consistency of policy and process, sharing of best practices, continuity of services for families and support with contracted providers.
   2. Drive the execution of National Social Services Standards for residential facilities. Conduct regular site visits, inspections, and audits of facilities to ensure high standards of care and alignment with organizational goals and objectives. Support units in achieving outcomes and increasing compliance.
   3. Collaborate with regional stakeholders and active participation in regional Continuum’s of Care (CoC) and other projects to develop strategic initiatives aimed at enhancing engagement and support for providers within the region.
   4. Act as a liaison between regional teams and senior management, providing regular updates on progress, challenges, and opportunities

 

1. Strategic Development & Community Engagement:
   1. Build and maintain local expertise with the communities in the region and create and foster partnerships between residential programs and community stakeholders that will benefit participants.
   2. Implement strategies to promote a positive provider experience and build long-term relationships with key stakeholders.
   3. Proactively identify emerging trends, opportunities, and challenges in the region and develop strategies to address them.
   4. Build and oversee FHCIP Advisory council, coordinate its activities, and promote its continuation and growth.
   5. Represent the organization in public forums, community meetings, and promote a favorable public image of The Salvation Army