Senior Manager - Enhanced Partner Program (EPP)

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-Prosperity

Role and Responsibilities

Position Summary

The Samsung direct-to-consumer ecommerce team is looking for a Senior Manager for the Enhanced Partner Program (EPP).  EPP provides exclusive programs and discounts to key audience segments such as Education, Military, Government, and Fortune-500 employees.

This role will specifically focus on driving improved performance (across multiple KPI) by curating experiences on Samsung.com, and optimizing the impact of customer journeys and marketing tactics.

The individual is expected to lead through influence, managing initiatives that require cross-functional partnership.

The role also includes creating insights/presentation for executive reviews. A successful candidate is highly analytical with critical thinking skills and business savvy.  Adaptability is required, as this role will be to working in a highly matrixed, fast pacing organization.

Essentials/Duties and Responsibilities

• Contribute to the overall success of the business unit and help drive $1B+ in revenue
• Drive revenue across key audiences, across all of Samsung’s product categories
• Drive new and incremental engagement from partners within the program
• Design and execute programs that will drive engagement/revenue
• Partner with cross-functional teams to deliver new initiatives
• Provide valuable segment insights to business and cross-functional leaders
• Provide weekly, monthly, and ad-hoc reporting of all relevant segment metrics
• Perform analytics using Excel and Tableau.
• Write detailed requirements for technical resources to follow.
• Create presentations with compelling data driven story to share with leadership, cross-functional teams to provide insights and recommendations
• Work with Category Management, Sales, Finance and Operations team to define and work on gap closures
• Deeply understand the meaningful differences between key audience segments (ex: Education, Military, Government, Corporate Partners) and identify actionable insights.

Skills and Qualifications

Background/Experience

• 8+ years of sales or sales operations experience
• 5+ years of technology or telecommunications experience
• 3+ years of business development experience
• 3+ years of experience working with, or for, a Fortune 1000 organization
• Strong communication and presentation skills
• Ability to effectively communicate business insights and requirements
• Experience with EPP programs and/or partnership with HR/benefits managers preferred
• Bachelor’s degree preferred
• Strong excel skills (including formulas and lookups) preferred
• Strong Tableau skills (including Tableau Desktop experience) preferred
• History of leading and developing business teams

#LI-RL2

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

NEW JERSEY

The salary range for this role is expected to be between $176,500 and $200,000.  Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

Regular full-time employees (salaried or hourly)