Quality Supervisor

** Must be willing to work 2nd (3p-11p) or 3rd Shift (11p-7a)**

 

As the Quality Assurance Supervisor, you will lead the departmental efforts in ensuring the integrity of our security printed products. You will oversee the end-to-end quality lifecycle—from auditing raw materials and paper to certifying in-process and finished goods. This role balances people leadership with technical expertise, requiring a hands-on approach to statistical analysis, laboratory testing, and cross-functional communication.

Qualifications

Key Responsibilities

Team Leadership & Operations

• Supervision: Directly lead and assign work to QA Specialists, Lab Technicians, and Inspectors.

   

• Training: Establish robust quality procedures and lead employee training on inspection designs, testing protocols, and laboratory integration.

   

• Decision Making: Collaboratively make "run/no-run" and product acceptance decisions alongside the Quality Manager, Operations, and Senior Leadership.

   

Technical Quality & Testing

• Lab Operations: Operate and train staff on precision equipment such as tensometers, densitometers, and COF testers.

   

• Physical/Chemical Analysis: Conduct detailed chemical and physical testing on paper, raw materials, adhesives, and finished security products.

   

• Precision Measurement: Utilize specialized tools including micrometers, calipers, loupes, and gages to verify product specifications.

   

• Data Analysis: Apply advanced statistical methods and control-charting to evaluate current processes and drive continuous improvement.

   

Compliance & Software Management

• Systems Management: Utilize Quality Management software to track, report, and resolve CAPAs (Corrective and Preventive Actions), customer complaints, and nonconformances.

   

• Communication: Provide real-time updates on significant quality developments to production teams and corporate management.

   

• Documentation: Maintain rigorous data logs for all QA activities in alignment with company policies.

   

• Standards: Stay current on evolving government and industry quality assurance codes and standards.

   

Minimum Qualifications

• Education: Bachelor’s degree (B.S./B.A.) from a four-year institution.

   

• Experience: At least three (3) years of related quality experience or training.

   

• Alternative: An equivalent combination of education and experience, specifically featuring heavy coursework in Math and Science/Chemistry.

   

• Certifications: ASQ (American Society for Quality) or equivalent certification is highly preferred.

   

Technical Skills

• Mathematics: Ability to calculate ratios, proportions, area, circumference, and volume.

   

• Algebra/Geometry: Proficiency in applying basic algebraic and geometric concepts to quality testing.

   

• Software: Advanced MS Excel skills and proficiency in MS Office and Quality Management Systems (QMS).