Medical Assistant II, Wilmington Thrive Primary Care

Job Details

ChristianaCare Wilmington Thrive Primary Care is searching for a Medical Assistant II.

Wilmington Thrive Primary Care is located on the Wilmington campus. The address is 501 West 14th Street, 4th Floor of the Gateway Building in Wilmington, Delaware. The practice has a Registered Nurse, Social Worker, one full-time Primary Care physician, and one part-time Cardiologist. As the practice expands and grows, additional caregivers will be allocated.

As the Medical Assistant II, will focus on ensuring high-quality patient care. Responsibilities include assisting healthcare providers during examinations and treatments for both virtual and on-site appointments. The Medical Assistant II entails taking on a leadership role, mentoring office staff, and facilitating various operational functions and duties within the practice.

Work Schedule:

• Monday through Friday from 8am to 5pm 

Why You’ll Love Working at ChristianaCare

• Comprehensive, First‑Day Health Coverage:
  Comprehensive first‑day coverage, including medical, dental, vision, and life insurance. Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage. Enjoy low deductibles, plus $0 copays for unlimited primary care (in‑office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• Generous Paid Time Off
  Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Tuition Reimbursement for Career Growth
  Advance your education with up to $5,250 per year in tuition reimbursement.
• Paid Parental Leave
  Receive 12 weeks of paid parental leave to support your growing family.
• Retirement Planning & Financial Well‑Being
  Access two retirement plan options, including a 403(b) with company contributions, plus professional retirement planning services and financial coaching.

Duties & Responsibilities:
The Medical Assistant II is responsible for a variety of tasks both for virtual and on-site patient care. This includes rooming patients, recording vital signs, performing point of care testing, injections, medication administration, and EKGs according to practice needs. The Medical Assistant II assists clinicians during examinations and procedures, prepare treatment rooms with necessary supplies, and complete patient-specific paperwork. Staying compliant with EMR standards, the Medical Assistant II ensures that all pertinent test results are up to date for upcoming patient visits and provides adequate coverage amid staff shortages. The Medical Assistant II participates in new hire orientations and educational initiatives as directed, handles patient callbacks as instructed by providers, and adheres to state guidelines for sterilization of medical equipment. Responsibilities also encompass managing prior authorizations, referrals, medical refills, and scheduling tests, procedures, and surgeries. Quality control of all POCT equipment is conducted, and they assist providers with documentation during examinations. The Medical Assistant II further includes clerical duties as assigned, ordering and maintaining clinical supplies, and ensuring safe work practices.

Education Requirements:

• High School Graduate or GED required.
• A graduate of a recognized Medical Assistant Program or hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI).

What Makes a Successful Medical Assistant at ChristianaCare

We are seeking a Medical Assistant who embodies the qualities that support exceptional patient care and strong team collaboration. The ideal candidate will demonstrate:

• Strong attention to detail
• Dependability and reliability
• Excellent communication skills
• Integrity and professionalism
• Solid technical and clinical skills

When we lead with love, excellence is inevitable.
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Hourly Pay Range: $19.84 - $29.76

This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employe