eCommerce Optimization Specialist (REMOTE)

Where A-Players Thrive.

We’re an employee-owned, vertically-integrated builder of some of America’s most popular health & wellness brands. With over 1,200 team members dedicated to improving the lives of people and their pets, we create best-in-class products that bring health and happiness. Our creative content educates the world on making smarter health choices, while the brands we own generate over $1 billion of revenue annually.

We’re Looking For An: eCommerce Optimization Specialist to be responsible for ideating, testing, and driving performance  of our main “branded” websites through A/B testing and personalization. You will also play a pivotal  role in optimizing our eCommerce operations, enhancing efficiency, website usability, maximizing  conversion rate, and overseeing improvements across various aspects of our websites that drive  customer engagement.

Location: Woodland Hills, CA (Remote)

What You’ll Be Doing:

• Become an expert on our branded websites including conversion metrics, customer behavior,  and engagement 
• Help develop, implement and maintain an A/B testing strategy for our branded websites that  leverages data and insights to improve customer experience and conversion rate
• Increase revenue generated on branded websites by increasing customer engagement, cart  sizes/AOV, frequency of purchases, account creation, and subscription-opt-in 
• Work closely with development, brand managers, and design teams to maintain an efficient  pipeline of ideas that stay congruent with brand messaging, strategy, and goals 
• Continually look for ways to improve branded site experience, including but not limited to the  customer account portal, subscription management, and PDP/PLP optimizations
• Partner with UX to assess and enhance website performance, including site speed, user  experience, navigation, etc to optimize customer experience 
• Create monthly and quarterly reports based on test results and other ongoing initiatives

Preferred Qualifications (Note: These are preferred and not required. We strongly encourage you to apply even if you don’t tick ALL of these boxes.):

• Proficiency in eCommerce platforms, analytics tools, and related technologies
• Strong understanding of website content management systems, including Salesforce and  WordPress 
• Drive A/B testing strategy with an understanding of statistical significance 
• Data-driven and results-minded 
• Work efficiently within a fast-paced, results-driven environment 
• Ability to independently organize and implement several multi-step projects at once
• Basic HTML/CCS proficiency a plus 
• Creative thinking, excellent organization skills and high attention to detail 
• Ability to build strong relationships with proactive follow-up 
• Must have a robust willingness to learn, support, and actively participate in the growth of the business
• 2 years managing and optimizing an  ecommerce website (coding experience not required) 
• 2 years using A/B and multivariate  testing methodology
• Experience working in Salesforce, Interaction Studio, or Evergage preferred
• Experience working with Customer Data  Platforms (CDPs) preferred
• Bachelor’s Degree, preferably in marketing, Business, or related field

Golden Perks & Benefits: 

• Health and Happiness: Enjoy 100% employer-paid medical, dental, and vision insurance. Get 75% premium coverage for dependents.
• Become an Owner: Join our Employee Stock Ownership Plan and be a part owner of Golden Hippo.
• Boost Your Savings: Maximize your retirement with a generous 401K Plan and company matching up to 3.5%.
• Stand Out, Get Rewarded: Excel and be recognized through our KPI Bonus, Win of the Week, Spot Bonus, and Shoutouts Program.
• Flexibility at Your Fingertips: Work on your terms with flexible arrangements for most positions.
• Skyrocket Your Career: Unleash your potential with unlimited room for professional growth.
• Thrilling Events Await: Exciting virtual and in-person events that redefine fun.

The anticipated salary range for this position is $67,000 - $89,400, plus annual & monthly KPI bonus potential.
Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.

#LI-Remote

*The safety of our candidates is our highest priority. When looking for a job, please be aware of cyber criminals, fake domains, and fraudulent job offers. Golden Hippo recruiters will only contact applicants from our official company e-mail domain, (NAME@GO