Learning & Development Specialist

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster.com, Live Nation Concerts, Front Line Management Group and Live Nation Network.  Ticketmaster.com is the global event ticketing leader and one of the world’s top five eCommerce sites, with over 26 million monthly unique visitors.  Live Nation Concerts produces over 20,000 shows annually for more than 2,000 artists globally.  Front Line is the world’s top artist management company, representing over 250 artists.  These businesses power Live Nation Network, the leading provider of entertainment marketing solutions, enabling over 800 advertisers to tap into the 200 million consumers Live Nation delivers annually through its live event and digital platforms. For additional information, visit www.livenation.com/investors.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE ROLE

The Learning & Development Specialist works on the People Operations & Programs team based in Beverly Hills, CA.  This role partners with key clients and learning colleagues to build learning programs that develop skills and capabilities, drive engagement and performance, and deliver results for varied decentralized businesses. 

It’s important that this person can apply learning theory/models, best practices, and trends while maintaining knowledge of cutting-edge approaches so learning solutions drive lasting impact.  We’re looking for someone who has learning design experience (both digital and facilitator-led) with a focus on innovative learning solutions.  This role cultivates and maintains strong relationships across the HR, D&I, and business leaders to deliver timely and scalable learning solutions for a global organization.

WHAT THIS ROLE WILL DO

• Builds, and sometimes facilitates, digital and facilitator-led trainings to support employee development and engagement, onboarding, and people manager needs.

• Supports the Corporate HR team to ensure applicable learning and development programs are readily available to a global employee audience by designing engaging on-demand digital resources.

• Builds storyboards and leverages storytelling skills to translate ideas into interactive, culturally appropriate, scripted digital content on an authoring tool (whether facilitator-led or e-learning).

• Integrates Diversity & Inclusion considerations into all learning solutions.

• Assesses and implements necessary learning checks and appropriate engagement tactics for impactful learning programs, partners with People Operations to measure learning impact.

• Works with various stakeholders across the business to ensure content is up to date and reflective of the Live Nation culture, business, and priorities.

• Acts as a project and operations lead for learning programs offered centrally by Corporate HR while also acting as a subject matter expert in instructional design and resource development.

• Ideates with the team on new and applicable learning solutions that support team objectives and key results.

• Updates and maintains training content, attendee rosters and reports as needed, training calendars, and learning libraries.

• Collaborates with the team to build relevant learning content in response to employee survey data and expressed needs.

• Tracks, maintains, and reports training stats to team leadership.

• Supports with learning projects and activities including logistical support, including scheduling, material design/distribution, attendance rosters, meeting setup, coordinates learning-related travel if/when applicable, etc.

• Researches and makes recommendations for latest approaches to stay up to date with modern learning and employee development tactics (ex: hybrid work, leadership, and employee development).

• Maintains the central learning function branding assets; works with Director of Learning & Development to ensure visual consistency and graphical excellence across all training and learning resources.

• Assists with managing learning vendor relationships as applicable and vetting new potential external learning partners.

• Supports with admin and technical support for the Learning inbox.

WHAT THIS PERSON WILL BRING

• Bachelor’s degree in a related field, advance