Field Account Manager

ATS Scientific Products is searching for a Field Account Manager to join the team!

The Field Account Manager is responsible for driving sales of the Scientific Products Labware and Glassware portfolio.  This position will support and collaborate with our channel partners in the United States and Canada.  The Field Account Manager is responsible for achieving sales growth, profitability goals, and market share expansion in line with company goals and objectives.  This position will report to the Sr. Channel Manager North America.  This is a remote position to be located within the Western region of the United States of America.

RESPONSIBILITIES

• Develop and maintain positive relationships with field sales personnel at strategic channel partners, acting as their primary point of contact.
• Implement a training program to ensure channel partner personnel are properly equipped to promote and sell the Labware/Glassware portfolio.  
• Represent the Labware / Glassware division of Scientific Products at channel partner events, customer visits, and industry tradeshows.
• Engage with channel sales managers and sales reps to ensure adequate field presence and support with customer-facing activities.  Specific goals and metrics will be developed in conjunction with the Sr. Channel Manager.
• Proactively anticipate, understand, and respond to the needs of channel partners and end customers to meet or exceed their expectations.
• Respond to daily inquiries from channel partners and customers within the assigned territory.
• Coordinate the involvement of cross-divisional company personnel, including customer service, supply chain, operations, and technical support to achieve performance objectives and meet partner expectations.
• Meet or exceed assigned targets for profitable sales volume and strategic objectives in assigned territory.
• U.nderstand and analyze local markets, channels, and competitors to enable strategic decision-making.
• Establish annual goals and priorities as determined by the Sr. Channel Manager.  Ensure annual goals and objectives are met or exceeded.
• Define and track all critical opportunities and initiatives within the assigned territory.
• Ensure partner compliance with all contractual agreements and local regulations.
• Estimated travel approx. 50% within the assigned territory

QUALIFICATIONS AND JOB REQUIREMENTS

• A bachelor’s degree or equivalent education
• 5+ years sales or channel management experience, preferably in the life science and laboratory products market
• Strong analytical skills and business acumen
• Strong presentation and interpersonal skills
• Fluency in written and spoken English
• All candidates must pass a background check

ACCOUNTABILITIES AND PERFORMANCE MEASURES

• Achieve or exceed sales quota for the assigned territory
• Meet company expectations for profitability
• Complete strategic partnership and growth plans 
• Maintain high channel partner satisfaction ratings 
• Complete any required training and development objectives within the assigned time frame

HSE

​​​​​​All employees have the responsibility to work in a safe manner and report any health, safety or environmental concern to their manager or supervisor in a timely manner. Employee responsibilities for Health, Safety and Environment include:

• Work in compliance with divisional health, safety and environmental procedures
• Refrain from removing or altering safety devices or guarding unless hazardous energies are controlled through lockout-tagout methods
• Report any unsafe conditions or unsafe acts
• Report defect in any equipment or protective device
• Ensure that the required protective equipment is used for the assigned tasks
• Attend all required health, safety and environmental training