Product Manager

Navigating Care's mission is to radically reduce the burden of cancer through transformative digital health solutions. We enable oncology clinics to provide personalized, efficient care to every patient by offering relevant educational materials, ensuring the whole care team has visibility into patient issues and needs, and delivering actionable insights to identify and resolve gaps in care. Through our platform, patients receive a holistic service offering that supports their individual goals and needs.

Job Description:

As a Product Manager at Navigating Care, you will be empowered to solve problems and drive solutions for our patients & clinics. You will collaborate with a cross-functional team and key stakeholders to deliver impactful digital solutions that enhance patient engagement and outcomes in cancer care. You will be accountable for ensuring that the solutions developed are valuable (customers choose to use them) and viable (solutions work within the business constraints). Your role involves a deep understanding of our users (cancer patients and clinic care teams) and the data on how they engage with our products. You will also track industry trends and the competitive landscape to inform your product decisions. Your insights and initiatives will be crucial to the company's ongoing success. 

Responsibilities 

• Work alongside product managers, clinical leads, designers, and engineering leads to assess, prioritize, and execute feature development for the Patient Portal roadmap. 

• Engage with key stakeholders, including nurses and executives, with empathy and excellent communication skills. 

• Understand customer needs, validate solutions, define requirements, and support the rollout of new capabilities. 

• Deepen your knowledge of target audiences (cancer patients and clinic care teams) to identify and solve the most impactful problems. 

• Collaborate with pharma sales, account management, support and implementation teams to guide messaging, communication and rollout strategies for new capabilities. 

• Define, monitor, and analyze product metrics to assess success and recommend improvements. 

• Other duties as assigned to help drive our mission of improving the lives of everyone living with cancer. 

Qualifications 

• 3–5+ years of software product management experience in an agile environment, with a strong track record of delivering user-centric solutions. 

• Proven ability to leverage product analytics to inform decision-making and prioritize features.  

• Experience creating product roadmaps that align with business objectives and customer needs. 

• Skilled at developing buy-in across cross-functional teams, including engineering, design, clinical, and commercial stakeholders. Able to communicate vision and rationale effectively to ensure alignment. 

• 2+ years of experience in healthcare is preferred. Familiarity with healthcare operations, data integration, analytics, or standards (e.g., HL7, FHIR) is a plus. 

• Excellent oral and written communication skills. Demonstrated ability to build trust and rapport with colleagues, customers, and external stakeholders. 

• Experience gathering and refining product requirements through direct interaction with users and customers throughout the product development lifecycle. 

• Passionate about improving the lives of cancer patients and contributing to Navigating Care’s mission. 

This would be a good match if this sounds like you: 

• You enjoy finding innovative solutions to tough challenges. 

• You're