Associate Director, Center for Conflict Resolution
Loyola Marymount UniversityAbout the role
Key responsibilities include assisting in the preparation and maintenance of all program records, including case files, student journals, fiscal documents, program monitoring and audit materials, and Requests for Proposals. The Associate Director ensures the proper organization of these records and oversees all scheduling, referral management, and equipment tracking. The position also requires regular preparation of bilingual (Spanish/English) materials to support the Center’s service population.
The Associate Director serves as a bilingual mediator/conciliator, handling a caseload of community and court-referred mediation and conciliation cases. They mentor and supervise staff mediators, law students (clinical, work-study, and grant-funded), volunteers, and part-time staff. This role includes conducting performance evaluations, reviewing and responding to written correspondence, enforcing compliance with all LCCR, Loyola Law School (LLS), and Loyola Marymount University (LMU) policies and procedures, and contributing to the development of a cohesive and skilled mediation team.
In collaboration with the Director, the Associate Director participates in recruitment and community outreach efforts to promote the LCCR and sustain an adequate caseload. They also work with LLS and LMU finance teams to prepare and submit all required documentation for County monitoring, annual independent audits, and contract compliance.
In the Director’s absence, the Associate Director is responsible for ensuring continued program operations, including oversight of case management procedures, review of legal documents such as restraining orders, supervision of case review processes, and providing policy and protocol guidance to staff and volunteers. The Associate Director is expected to become proficient in Workday (LMU’s ERP system) and to approve and review expenditures and purchases in accordance with institutional policies.
This position requires flexibility, including availability to work evenings and weekends, and the ability to take on other duties as assigned by the Director. The Associate Director plays a central role in supporting both the law school clinical education program and the nonprofit community mediation services of the LCCR.
About the Loyola Center for Conflict Resolution
The Loyola Center for Conflict Resolution (LCCR) is both a clinical program of Loyola Law School (LLS) and a nonprofit community mediation center. LLS, part of Loyola Marymount University (LMU), is an ABA-accredited institution located in downtown Los Angeles. LLS, LMU, and the LCCR are committed to public service, ethical practice, and non-discrimination.
Founded in 1993, the LCCR provides alternative dispute resolution services to Los Angeles County residents, while training Loyola Law School students in mediation, conciliation, facilitation, problem solving, and communication skills. Services are provided in English, Spanish, and a range of other languages based on the Center’s diverse volunteer base. The LCCR currently operates three live clinics: the Conciliation and Mediation Assistance Clinic (C-MAC), the Dependency Court Mediation Assistance Clinic (DC-MAC), and the Collaborative Law Clinic (C-LAW).
The LCCR also offers training in communication and conflict resolution to both law students and community members. Its mission is to foster ethical, community-centered leaders by equipping them with practical skills and a deep understanding of fairness, ethics, and relationship building, contributing to a more peaceful and just society.
Position-Specific Responsibilities and Accountabilities
Implement all LCCR operations under the supervision of the Director.
Assist the Director with the preparation and maintenance of all LCCR records, including but not limited to:
a. Materials for fiscal reconciliation, Requests for Proposals (program proposals and budgets), contract compliance, and audits/monitoring (as assigned).
b. Case entries and files, scheduling, referral tracking, and equipment inventory.
Serve as a bilingual mediator/conciliator for monolingual Spanish-speaking clients and court-referred cases.
Supervise part-time staff.
Supervise law students, including clinical students, work-study participants, and grant-funded interns.
Supervise and support volunteers.
Provide mentorship to all staff mediators and conciliators.
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s